Gloabal Account Director - SWIFT Previously responsible for all EMEA payments systems, including high, low value (retail) and local initiatives. Manager of the team, and business manager for UK-Ireland and Nordics domestic systems and resiliency. Prior to 2010, held responsibility as Head of the Communications team for the Customer Service group at SWIFT, responsible for all internal and external communications through a variety of channels. Previously responsible as Product Manager for the launch and commercialisation of a new leading edge product: SWIFTNet Cash Reporting. Major accomplishments: led industry groups and sold to some of the largest European financial institutions. Prior to this, Business Manager for major European Payments Systems including Sales Account Management of CHAPS Clearing Company. Major accomplishment: sale of the SWIFT Market Infrastructure for the CHAPS Sterling Clearing System: strategic breakthrough in the high value payments systems in the UK.

Global Account Director @ I am the Global Account Director for CLS Bank and CLS Services at SWIFT. From April 2014 to Present (1 year 9 months) Brussels Area, BelgiumHead of Payments Market Infrastructures EMEA @ Responsible for Payments Market Infrastructures in EMEA including high and low value and manager of the team. Major personal achievements: successful sale of a new SWIFT resiliency solution for High Value Payments in two major EU countries. From January 2010 to March 2014 (4 years 3 months) Head of Communications Customer Service @ Manager of the team, responsible for all internal and external communications related to SWIFT Customer Service spanning through all communication channels including swift's website. Created newsletters and owned the division's communication strategy. From October 2005 to December 2009 (4 years 3 months) Senior Product Manager - Cash Reporting @ Responsible for an innovative product reporting real time information on nostro/vostro activities. Created and led the industry group, positioned the product in EU also speaking at European leading conferences. Achieved important sales in some of the major EU commercial banks. From May 2002 to October 2005 (3 years 6 months) Senior Business Manager - Payments Clearing @ Senior Business Manager for EMEA and Latin America. Responsible for the successful sale of many Market Infrastructures, including the Sterling clearing system in the UK, and the first sale of SWIFTNet services to Bank of England. Breaking grounds in Latin America with the sale to the central bank of Chile and Venezuela. From August 1998 to May 2002 (3 years 10 months) Project Coordinator Payments Systems @ Coordinated the implementation of payments market infrastructures that started using SWIFT. These included TARGET, CHAPS Euro, and the multitude of payments systems in Europe that were in place before the Euro. From August 1996 to August 1998 (2 years 1 month) Senior Instructor - Training @ Provided training in English, Italian, French and Spanish to many bankers in EMEA. Courses on SWIFT payments messages, securities messages, audit, and SWIFT technical basics. From November 1991 to August 1996 (4 years 10 months) Financial Control - Budget and Analysis @ From 1986 to 1991 (5 years)

Master in Business and Economics, Economics @ Università degli Studi di Parma From 1981 to 1986 Baccalaureat, Langues, Philosophie, Maths @ Lycee Francais de Milan1ere A, Literature @ Lycee Francais de Pointe Noire, Congo10th grade, High School/Secondary Diplomas and Certificates @ American Cooperative School - Bolivia From 1976 to 1979 Claudia Cassinari is skilled in: SWIFT payments, Payment Systems, Banking, Mobile Payments, Payments, Strategy, Credit Cards, Internet Banking, FX Options, Back Office, Financial Markets, Electronic Payments, Cash Management, Settlement, Commercial Banking, Securities, Financial Services, Relationship Management, Financial Institutions