Senior Tier 2 Support Associate @ Troubleshoot submission and transmission issues.
Provide details to project teams allowing them to correct issues in code.
Monitor and make sure SQL databases are in good order. From December 2013 to Present (2 years 1 month) Carrier Feeds Specialist @ Create and maintain XSLT files to fit established ACORD standards.
Create and maintain transmission feed services to supply data to customers.
Troubleshoot failures within submission and transmission. From May 2012 to December 2013 (1 year 8 months) IT Intern @ From 2011 to 2011 (less than a year)
Bachelor of Science (BS), Security & Risk Analysis @ Penn State University From 2007 to 2012 Christopher May is skilled in: SaaS, Salesforce.com, Team Building, Business Analysis, Business Intelligence, Process Improvement, Leadership, Integration, CRM, SQL, SDLC, Databases, Software Documentation