Christina Diaz's Email Addresses & Phone Numbers

Office Manager and Executive Assistant @ Making impossible things possible! From October 2015 to Present (3 months) San Francisco Bay AreaFreelance Writer @ Update recipe blog on a weekly basis Photograph foods and meals to accompany blog posts From August 2015 to Present (5 months) San Francisco Bay AreaSupervisor @ Manage employees breaks, employee disputes, and ensure...

Office Manager and Executive Assistant @ Making impossible things possible! From October 2015 to Present (3 months) San Francisco Bay AreaFreelance Writer @ Update recipe blog on a weekly basis Photograph foods and meals to accompany blog posts From August 2015 to Present (5 months) San Francisco Bay AreaSupervisor @ Manage employees breaks, employee disputes, and ensure the general code of conduct is being upheld at all times. Oversee store closing operations: Count drawer and safe, prepare bank deposit, divide tips and ensure store is clean and ready for next business day. Uphold all health code standards. Review and approve all orders to ensure accuracy, as well as oversee kitchen operations. Mediate and solve all unsatisfactory customer experiences. Fulfill standard server duties: Engage customers upon their entry to the store, take customers orders and fill requests in a timely manner, process cash and credit transactions, build and maintain relationships with frequent customers. From June 2010 to Present (5 years 7 months) San Francisco Bay AreaOffice Manager and Executive Assistant @ Office Manager Manage front office during working hours: Answer/direct all incoming business calls, receive and direct high level clients. Maintain office services by organizing office operations and procedures: Manage invoice payout, control correspondence, maintain filing system, review and approve supply requisitions. Maintain Office staff: Send team updates on accounts, send reminders about important point of communication for all employees (send emails, events info). Point of contact and key decision maker on all vendor accounts. Manage birthday and anniversary celebrations for all employees. Maintain all internal systems to ensure the constant accuracy of accounts, working closely with applications such as Encompass, Salesforce, Point, Box. Executive Assistant Maintain schedules for three loan officers (including the owners of the company): Update calendars, book meetings. Organize and document itemized expenses for each loan officer’s expense account. Send birthday cards to clients monthly. Send thank you notes and other correspondence for loan officers. Book accommodations for loan officers’ attendance to conferences and off-site meetings. Marketing Manager Design and implement usage of realtor fliers for listings. Draft and send weekly newsletter with updated interest rates to all realtors. Update and maintain company blog and social media sites. Set up and break down photo studio. Photograph and edit company photos/videos for company website, and other publications and communications. Manage client awards programs. Events Planned at Turnkey: 2014 and 2015 PACE Annual Golf Tournament, company Christmas luncheon, company Christmas party, various employee outings. From April 2013 to October 2015 (2 years 7 months) Barista @ Engage customers upon their entry to the store. Build and main relationships with frequent customers. Take drink and food orders from customers. Process cash and credit transactions. Work with team to maintain general cleanliness and overall efficient functionality of the store. Responsible for handling customer disputes by providing elite customer service. From October 2011 to April 2013 (1 year 7 months) Espresso Supervisor @ Espresso Supervisor Responsible for new-hire training and mentoring. Manually track store inventory. Report weekly to store owner of inventory needs, and managing new orders. Initiate point of contact for customers upon entry of the store. Decision maker of new menu items. Barista/Cashier Build and maintain relationships with new and frequent customers. Take drink or food orders from customers. Process cash and credit transactions. From August 2011 to February 2013 (1 year 7 months) Physical Therapist @ Physical Therapist Build and maintain relationship with new and existing patients. Perform therapies on patients such as laser treatment, nerve blocking, and VAX-D. Provide best possible service while adhering to strict HIPAA and JHACO regulations. Doctor's Assistant Assist in marketing by designing and assembling mailers to potential new customers. Track patients' charts by notating treatments and ensuring accuracy of fee slips. From April 2011 to August 2011 (5 months) Care Team Assistant @ Care Team Assistant 11/2008 - 1/2010 Check patients in for appointments and inform their nurse or doctor of their arrival. Manage scheduling and billing for customers both over the phone and in person using IDX. Access and maintain clinical applications through programs such as Touchworks, Clinical WorkStation, and MedExplorer. Maintain all medical records by filing and scanning, ensuring accuracy. Provide exquisite customer service for patients by answering questions and assisting with any needs. Defuse tense situations with expert active listening and problem solving. Assist other clinics within the hospital with clerical work when needed. From November 2008 to January 2010 (1 year 3 months) Bachelor of Applied Science (B.A.Sc.), Marketing @ University of California, Berkeley From 2015 to 2017 Associate of Arts (A.A.), Visual and Performing Arts @ Community College of Aurora From 2003 to 2006 Christina Diaz is skilled in: Office Management, Event Planning, Marketing, Customer Service, Executive Administrative Assistance, Administrative Assistance, Time Management, Microsoft Word, Microsoft Excel, Microsoft Office, Google Docs, Photoshop, PowerPoint, Social Media, Salesforce.com