General Manager and leader of large organisations with 18 years’ experience leading sales, marketing and finance operation teams in a Global Blue Chip FMCG organisation.
Cutting through complexity I create clarity, establish and articulate vision and develop and lead teams through change to consistently exceed business results.
Cross-functional, multi-national experience in an FMCG environment, excelling in International roles across sales, marketing, finance and logistics functions.
Extensive experience of leading organisations, developing teams and individuals, setting strategy, driving and embedding change, stakeholder management, senior customer and buying group management and both brand and retailer brand marketing.
I’m passionate about people development, investing much of the past 18 months driving cultural change to build the individual accountability necessary to operate a LEAN organisation with excellence.
Head of OTC, EMEA Shared Services @ Leadership of a 100 person strong, Order to Cash Finance Operation. Reporting to Shared Service Director, responsible for managing and protecting receivables assets for Kimberly Clark's Consumer, Health Care and Professional divisions.
• Counsel EMEA board members on financial components of the Cash Conversion Cycle to optimise commercial delivery
• Lead cross functional coordinated change programs to reduce KC EMEA cash conversion cycle.
• Lead 100 strong OTC organisation to both consistently deliver service excellence and implement continuous improvement change programs to increase operational efficiency and reduce cost to serve.
• Co-own total Shared Services People Strategy - initiating programs to drive team member engagement, accountability and accelerate the development of high potential individuals. From December 2013 to Present (2 years 1 month) Head of Retail Brand, Europe @ Head of Retail Brand Europe
All consumer categories ($350M)
20+ Customers in more than 10 European Markets From June 2012 to December 2013 (1 year 7 months) Business Manager, Retailer Brands Europe @ Business Manager for Retailer Brands Europe
All Consumer Categories: Disposable Diapers and Pant, Disposable Tissue products
All European Markets From June 2011 to June 2012 (1 year 1 month) Senior European Brand Development Manager, Huggies @ Senior European Brand Development Manager, responsible for Huggies Pull-Ups and Huggies Little Walkers brand development. Portfolio expansion and development in CEE and high growth, high margin portfolios. From February 2010 to June 2011 (1 year 5 months) Senior UK Brand Activation Manager, Personal Care @ 2 direct reports, reporting to UK Marketing Director
Manage the UK Huggies® Infant Care business (multiple sub-brands. Business size: $500M)
Design, develop, negotiate and manage Huggies® brand recruitment and retention programmes with 3rd party companies and key baby care category retailers From September 2008 to February 2010 (1 year 6 months) Senior European Brand Development Manager, Huggies Baby Wipes @ Report to European Mktg Director
Managed the Huggies® Baby Wipes portfolio with full P&L responsibility - 40 SKUs sold in 30 markets (Europe, Russia and MEA). Business size: $70M From January 2007 to September 2008 (1 year 9 months) Senior European Commercial Brand Manager, Retailer Brand @ Management of the European Retailer Brand businesses, rotating through all categories during the course of 3 years, in an extremely competitive environment; overcapacity, rising costs and price deflation. Growing all business units in line with changing manufacturing footprint limiting cost impacts on profitable brands e.g. Andrex From January 2004 to January 2007 (3 years 1 month) European Business Change Manager, European Customer Management @ Initiation, design, development and implementation of new customer management systems and processes to support largest single change management program in this period - creation of a shared service centre and complete reorganisation of regional sales organisation into pan-European and Global customer facing units. From October 2001 to January 2004 (2 years 4 months) European Net Net Pricing Analyst @ Analysis and presentation of trade terms and pricing data to ensure preservation of profitability during the introduction of the Euro and management of cross border trading risk during a period of intense retail consolidation. From June 2000 to October 2001 (1 year 5 months) UK Commercial Development Executive @ Driving UK customer management team performance through internal systems and process development, support and training. From June 1999 to June 2000 (1 year 1 month) Regional Planner, UK Consumer Logistics @ Adult and Feminine care inventory planning and customer service level maintenance. UK Co-pack planning for all UK consumer products. From February 1998 to June 1999 (1 year 5 months) Associate brand manager, Kleenex @ Grass roots marketing position. From June 1997 to February 1998 (9 months) Graduate intern @ What-if analysis of vehicle residual values for cars on contract hire agreements. From 1995 to 1996 (1 year)
Master of Business Administration (M.B.A.), Business Administration and Management, General @ Imperial College Business School From 2015 to 2017 BSc Honours, Geography, 2.1 @ The University of Reading From 1994 to 1997 A-Level, Business and economics with English, B, C, C @ Reigate Grammar School From 1991 to 1993 GCSE, GCSE @ Coventry School Bablake From 1986 to 1991 Chris Jefferies is skilled in: Brand Management, Cross-functional Team Leadership, Business Strategy, Marketing Strategy, Brand Equity, Marketing Management, Change Management, Marketing, New Business Development, Strategic Planning, Team Leadership, Business Planning, Market Research, Market Analysis, Sales
Websites:
http://www.kimberly-clark.com