• Part of the z/OS team responsible for upgrades and system maintenance, including MVS and JES parmlib and exit updates and maintenance. Familiar with SMP/E maintenance and installation of IBM and third party software.
• Detailed knowledge of MVS/JES2/JES3 operational processes and HMC functions. ISPF/TSO tools and utilities, including multiple scheduling products, output management products and production promotion systems. Adept with mainframe online interfaces and operational procedures for CICS, DB2, MQ and IMS.
• Integrally involved in all major MF hardware and software changes at the UNUM datacenter, including processor, storage, OS and online upgrades and maintenance.
• Installed the software necessary for the automation environment, including mainframe base (Tivoli System Automation) and middleware software and AIX based automation server.
• Trained and managed the operations staff to with a goal of developing technical skills that would allow them to progress in their careers.
• BMC Control-M/R/O SME, also familiar with CA-7/11 and Tivoli Workload Scheduler.
• Primary for IBM Tivoli Omegamon Suite installation and base maintenance. Installation of various third party software products on z/OS systems, including ADPAC SVCommand, BMC InControl Suite (Control-M/R/O), CA-Sysview and IBM Tivoli System Automation.
• Through aggressively automating Operations manual monitoring and error processes, a 40% reduction in operations staff was possible at a Fortune 250 company, 16 operators to 10 in a 7x24 facility.
• Proficient with Peregrine, Infoman Service/Now and TSRM Incident, problem and change management systems.
• Fluent with multiple programing languages, including JCL/PROC, REXX and REXX Pipe, Assembler, SAS, SQL and COBOL
• Experienced with IBM RACF, and familiar with commands and architecture .
• AIX advanced System Admin certificate and well versed on OMVS and zLinux.
z/OZ System Administrator @ • Primary in charge of maintaining CA Ops/MVS and ESP, Compuware Fileaid and Workbench Xpeditor. T-Rex, Tmon, $AVRS and 12 other program products. This includes technical subject matter expert, test, planning and scheduling all product maintenance and keeping software current.
• Installed version 12.2 of CA-OPS/MVS and corrected multiple legacy operational issues within first 30 days of being onsite.
• Part of team responsible for z/OS system upgrades, maintenance and troubleshooting.
• Responsible for the packaging and rollout of Rocket Bluezone 3270 emulator product to 140 support personnel.
• Project manager for Compuware Workbench application development tool. In charge of creating desktop install packaging, organizing desktop rollout to 100+ users, training and SME.
• Support mainframe environment in off hours, primary on call rotation.
• CA OPS/MVS SME in charge of all mainframe system automation on 6 lpars.
• Part of a 3 person team to convert physical tape system to EMC virtual tape product.
• Perform as dedicated resource for z/OS during 3 year project to transition off of mainframe.
• Responsible for keeping all documentation for related products current and creating documentation for new processes. Including creating new processes to assist developers with transformation of the mainframe systems to the new mid-tier platform. From March 2015 to Present (8 months) Cayce, SCSenior Workstation/server support @ Part time employment Off shift remote workstation and server support
• Responsible for hardware and software issues for 75+ small business customers workstations and servers.
• Troubleshoot network issues for both servers and workstations, initially via Citrix Receiver.
• Installation and maintenance of A/V equipment.
• Remote antivirus and malware scanning and removal.
• Workstation reimaging for MS Windows XP, 7 and 8. From May 2013 to April 2015 (2 years) Z/OS System Administrator - Automation Specialist @ • Primary in charge of maintaining IBM AF/Operator software on 5 production and 5 test LPAR’s.
• Plan and implement strategy for automation conversion.
• Review all operational processes for implementation of new automation.
• Converted 4,200 IBM AF/Operator automation traps to customers standard CA-OPS/MVS automation platform.
• Assist with daily CA-OPS/MVS maintenance and development for 40+ LPARs. From June 2013 to June 2014 (1 year 1 month) Fort Worth, txz/OS Senior Systems Analyst @ Includes outsourcing contracts to IBM and Affiliated Computer Services during this time period.
Hired at UNUM 01/1999, then transferred to IBM and ACS as primary support for UNUM. UNUM then in sourced. From January 1999 to December 2012 (14 years) Columbia, SCz/OS Sr Systems Analyst II @ z/OS system, Automation and third party Supt.
• Part of the z/OS administration team that performed system installs and maintenance for a majority of the mainframe products.
• Backup for and assisted network support personnel in maintaining VTAM and TCPIP definitions, Connect:Direct, NLDM and NPM.
• Manage installation and maintenance of performance monitoring tools, Tivoli Omegamon Performance Monitoring Suite. IBM Tivoli System Automation installation and maintenance.
• Developed elaborate testing scenarios and automated simulations on the sandbox LPARS to test processes being developed for production environments.
• Through aggressively automating Operations manual monitoring and error processes, a 40% reduction in operations staff was possible at a Fortune 250 company, 16 operators to 10 in a 7x24 facility.
• Deploy enterprise utilities necessary for technicians and users to interface with production scheduling tools and automated system support interface.
• Performed maintenance via SMPE and parmlib updates for base z/OS and various third party software products.
• Maintained all job scheduling requirements to meet SLA’s for all onlines on 5 production LPAR’s and enterprise servers.
• Directly responsible for all mainframe related automation decisions using IBM Tivoli System Automation and BMC InControl products. Including creating and maintaining new and legacy automation programming.
• Primary Tivoli System Automation, IBM Omegamon Suite and BMC InControl product support. From October 2009 to November 2012 (3 years 2 months) z/OS Systems Administrator @ • Involved in performing base z/OS system administration, including parmlib updates, VTAM applid maintenance, JES auto command changes, JES parm updates, panel changes, etcetera.
• Backup for and assisted network support personnel in maintaining VTAM and TCPIP definitions, Connect:Direct, NLDM and NPM.
• Subject matter expert for ACS on IBM Tivoli System Automation and BMC InControl products. Including creating and maintaining new and legacy automation programming and assisting with conversions.
• Primary Tivoli System Automation and BMC InControl product support for UNUM client.
• Manage installation and maintenance of performance monitoring tools, Tivoli Omegamon Performance Monitoring Suite. IBM Tivoli System Automation install, conversion and maintenance.
• Assisted Production Control with both deploying BMC scheduling products enterprise wide and installation and maintenance of BMC Control Product Suite. From April 2006 to October 2009 (3 years 7 months) Automation Analyst @ • Primary Tivoli System Automation and BMC InControl product support for UNUMProvident client.
• Supported the BMC InControl-M/O products for 5 GE Financial customers.
• Installed and maintained the HMC/Procops connections for the UNUMProvident account. This included HMC setting, token ring network setup and maintaining the OS2 Procops servers and 3270 connections. Procops creates a system console connection to the Netview sessions, to allow a pass through to the system consoles.
• Created an exit for BMC Control-M to create an abend message that could be captured by automation and used for automated problem ticket creation. This was put in place for multiple IBM clients using BMC Control-M.
• Converted all task automation for the UNUM and Colonial Life clients from BMC Control-O based to IBM Tivoli System Automation From September 2000 to March 2006 (5 years 7 months) Automation Analyst @ • Primary Tivoli System Automation and BMC InControl product support for UNUMProvident client.
• Supported the BMC InControl-M/O products for 5 GE Financial customers.
• Installed and maintained the HMC/Procops connections for the UNUMProvident account. This included HMC setting, token ring network setup and maintaining the OS2 Procops servers and 3270 connections. Procops manages system console connections to the Netview sessions, to allow a single session interface to system consoles.
• Created an exit for BMC Control-M to create an abend message that could be captured by automation and used for automated problem ticket creation. This was put in place for multiple IBM clients using BMC Control-M.
• Converted all task automation for the UNUM and Colonial Life clients from BMC Control-O based to IBM Tivoli System Automation. From January 1999 to September 2000 (1 year 9 months) Automation Analyst @ • Primary, supporting the MAX/Enterprise Multi-platform monitoring system. This system is used to monitor MVS and alternate platforms from a centralized software tool.
• MAX/Enterprise was used to monitor 32 MVS/S390 systems, 7 AS400's, 4 IBM AIX and Sun UNIX systems, 2 site environmental systems, 2 Windows NT clients and 3 VAX systems.
• Further duties include Candle AFOPER support, TDS Quicktape and creating documentation for the current quality initiative. From March 1998 to January 1999 (11 months) Information Analyst @ July 1997 -- March 1998 Electronic Data Systems
Information Analyst
Application Engineer
• Installed Shaw Loan Banking System 4.02.03. This loan origination system customized for multiple bank applications.
• Involved in maintaining, upgrading and customizing a COBOL based CICS online that is to be available for approximately 200 banks by the end of 1998. From July 1997 to March 1998 (9 months) Dayton, Ohio AreaOperations Technical Analyst @ Operations Technical Analyst
Automation Support
• Created, maintained and installed automation for operations, systems and online support. Consisting of 18 mainframe LPAR's including 2 triplexes, 1 duplex and 10 single image LPAR's, 10 of the images were included in a sysplex environment. Automation was implemented to reduce operations staff from 12 per shift to 5.
• Installed and created automation specific to a large Print and Tape Operations center.
• Automation was created within IBM Netview, using REXX clist, Netview clist and PL/1 programs. A total of over 100 onlines and connects were automated and interfaces to the batch scheduling system, CA-7/11, were created.
Output Technical Support Specialist
• Evaluated and administrated report distribution systems. Including CA-Dispatch, CA-Dispatch/PC, and Control-D.
• Maintained tape display systems, vendor Texas Digital Systems.
• Produced microfiche control statements for Kodak Komstar.
Miscellaneous Duties
• PC hardware and software upgrades and troubleshooting. Custom built PC systems.
• Created multiple account status reports to automatically track daily abends, changes and problems. Saved 200+ man hours per month.
• Operations Development Program (OPD) Coordinator From March 1993 to June 1997 (4 years 4 months) Dayton, Ohio AreaTape Operations/Print Center Shift Manager @ December 1990 -- March 1993 Electronic Data Systems
Tape Operations/Print Center Shift Manager
• Managed a team of 13+ members across 2 departments.
• Responsible for personnel compensation, scheduling, and education.
• Ensured that proper service levels were achieved in an 800 million line per month printroom, 5,000+ tape mount per day tape area and secured payroll processing operations. From December 1990 to March 1993 (2 years 4 months) Dayton, Ohio AreaAdvanced Mainframe Operator @ Advanced Operator
• Operated IBM and Amdahl mainframes with MVS/ESA operating systems.
• Performed weekly system maintenance.
• Balanced workflow to maximize system resources.
• Ensured system/application availability utilizing ACF2, CICS, CA7/11, Control¬M/R, IMS/IMF, JCL, JES2, Netview, Omegamon and Tso skills.
• Trained computer operators. From September 1990 to December 1990 (4 months) Dayton, Ohio AreaMainframe Operator @ Computer Operator IPC
• Monitored multiple customers' batch cycles to ensure completion of critical jobs. Performed abend resolution and SE notification.
• Responsible for maintaining the online application schedules and ensuring availability. IMS, CICS, DB2 and all MVS system tasks.
• Maintained and troubleshot network functions using Netview, NLDM, NPM and NRM.
• Staffed the operations helpdesk.
• Performed all operator functions for multiple legacy systems. From July 1989 to September 1990 (1 year 3 months) Dayton, Ohio AreaMainframe Tape Operator @ Tape Operator
• Mounted and filed reel and cartridge tapes.
• Performed foreign tape and specialized tape processing.
• Trained new hires. From May 1988 to September 1990 (2 years 5 months) Dayton, Ohio AreaMainframe Print Support Operator @ Print Support Operator
• Operated and maintained various high speed printers, including Xerox 9700, 9790, and 4135 models, IBM 3800, 3211, and 4245 models and Kodak Komstar and Anacom microfiche printers and duplicators.
• Maintained and ordered stock supplies.
• Performed report handling, breakdown and distribution.
• Trained new hires.
• Performed secured forms processing, including operating check signer-heat sealer.
• Maintained and performed preventive maintenance on all printers. From June 1985 to April 1988 (2 years 11 months) Dayton, Ohio Area
vocational certificate, Information Technology, 3.2 @ Montgomery County Career Training Center From 1983 to 1985 Data Processing certificate, Data Processing @ Montgomery County career training center From 1983 to 1985 Montgomery County CTC Chris Allamon is skilled in: Mainframe, IBM Mainframe, System Automation, jcl, omegamon, Control-M, control-o, sas, TSO, MVS, JES2, ISPF, SDSF, IBM Utilities, Tivoli, REXX, SMP/E, Netview, zSeries, Job Scheduling, Pipelines, Tivoli System automation, Tivoli TEMS/TEPS, Netcool, Servers, JCL, Disaster Recovery, Data Center, AIX, Operating Systems, SAS, Omegamon, COBOL, Unix, Troubleshooting, z/OS, DB2