Federal Account Director at CenturyLink
Washington, District of Columbia, United States
Over a decade of experience in the telecom/IT industry, routinely exceeding Key Performance Indicators, outstanding track record in marketing plan development that meets and exceeds revenue goals, and stellar performance in the areas of presentation, training and leadership. I enjoy working in a fast paced environment that utilizes my self-motivattion and strong data and analytical skills.
Over a decade of experience in the telecom/IT industry, routinely exceeding Key Performance Indicators, outstanding track record in marketing plan development that meets and exceeds revenue goals, and stellar performance in the areas of presentation, training and leadership. I enjoy working in a fast paced environment that utilizes my self-motivattion and strong data and analytical skills.
CORE COMPETENCIES:
Relationship Management
Strategic Planning
Data and Analytical Skills
Personal Management
Training Program Development
Leadership Development
Product/Project Management
Retail Marketing
Consulting with Sr Leaders
Marketing Plan DevelopmentSenior Analyst Enterprise Operations @ Responsible for forging relationships with key hardware and software innovation partners, including: Symantec, FireEye, Palo Alto, Splunk, and RSA, among others yielding > $16 million in yearly revenue.
Continually build and maintain strong relationships between cross-organization leaders including, Project Management, Marketing and Strategy to bring new Third Party Vendor solutions to market within Verizon.
Achieve funnel growth by expanding Security Sales Reps fluency of Third Party Solutions From October 2014 to Present (1 year 3 months) Account Manager-National Accounts @ Audit agent/retailer sales results and key performance indicators to identify areas of opportunity to improve results on revenue growth, customer growth and churn reduction
Develop, implement and monitor regional sales and incentive programs designed to drive retailers productivity and exceed established Key Performance Indicators
Consult and lead strategic discussions on performance management and develop location specific actions plans for improvement.
Provide both formal and one-on-one training and coaching sessions as needed to ensure that agent/retailer store quotas are met and exceeded.
Train and Coach agent retailer on competitive advantages and promotions, products and services, methods and procedures, and point-of-sale ordering systems
Identify, analyze, and propose policies, processes, and or other strategies to aid in improving KPI's.
Lead 9 National Retailer locations to increase in sales performance over 100% YOY From October 2011 to October 2014 (3 years 1 month) Senior Analyst- Learning and Development @ Delivered Advanced Sales skills, products and data training to over 300 employees and 150 Retail Managers
Implemented and improved business processes around organizational strategy and employee development by establishing a tablet training program that shortened and improved the on boarding process
Lead Cross Functional Teams delivering on product knowledge and sales process which measured learning effectiveness
Partnered with management, attended regional/area/project meetings, conducted workgroup observations (store visits, floor observations, business-to-business ride-along) for effective use of business acumen (tie to KPIs) through direct knowledge/experience with workgroup.
Mastered advanced special workgroup skills/products/data, leadership, management, and other content effectively.
Member of the Pacific Northwest Go to Market Team that developed device launch initiatives through the implementation of product marketing plans and market research From December 2007 to October 2011 (3 years 11 months) MBA, International Business @ Portland State University From 2009 to 2011 Bachelors, Business @ San Diego State University-California State University From 2000 to 2005 Bita MBA is skilled in: CRM, Training, Sales, Management, Sales Process, Customer Retention, Customer Experience, Direct Sales, Sales Management, Team Management, Customer Satisfaction, Account Management, Coaching, Telecommunications, Retail
Verizon Enterprise Solutions
Senior Analyst Enterprise Operations
October 2014 to Present
Verizon Wireless
Account Manager-National Accounts
October 2011 to October 2014
Verizon Wireless
Senior Analyst- Learning and Development
December 2007 to October 2011
Responsible for forging relationships with key hardware and software innovation partners, including: Symantec, FireEye, Palo Alto, Splunk, and RSA, among others yielding > $16 million in yearly revenue. Continually build and maintain strong relationships between cross-organization leaders including, Project Management, Marketing and Strategy to bring new Third Party Vendor solutions to market within Verizon. Achieve funnel growth... Responsible for forging relationships with key hardware and software innovation partners, including: Symantec, FireEye, Palo Alto, Splunk, and RSA, among others yielding > $16 million in yearly revenue. Continually build and maintain strong relationships between cross-organization leaders including, Project Management, Marketing and Strategy to bring new Third Party Vendor solutions to market within Verizon. Achieve funnel growth by expanding Security Sales Reps fluency of Third Party Solutions
What company does Bita MBA work for?
Bita MBA works for Verizon Enterprise Solutions
What is Bita MBA's role at Verizon Enterprise Solutions?
Bita MBA is Senior Analyst Enterprise Operations
What industry does Bita MBA work in?
Bita MBA works in the Information Technology and Services industry.
Who are Bita MBA's colleagues?
Bita MBA's colleagues are Janine Byrnes, Erich Sanchack, Robert Jeffries, Kenneth Sawyer, Jim Schmit, Dave Johnson, Cindy Anderson, Karen Pearce, Josh Many, and Lisa Minnick
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