Image of Bill Herrmann

Bill Herrmann

Digital Product Manager, Retail

Digital strategy and marketing leader

Columbus, Ohio Metropolitan Area

Section title

Bill Herrmann's Email Addresses & Phone Numbers

Bill Herrmann's Work Experience

JPMorgan Chase & Co.

Digital Product Manager, Retail

2003 to 2004

Columbus, Ohio Area

Security Broadband (business closed 2003)

Marketing Director

2001 to 2003

Austin, TX (business closed 2001)

Director Of Business Development

1999 to 2001

Austin, TX

Bill Herrmann's Education

Duke University - The Fuqua School of Business

Master of Business Administration - MBA, Strategy and Marketing

Bowdoin College

Bachelor of Arts - BA, Psychology, Archaeology (minor)

University of Virginia Darden School of Business

Online Coursework, Design Thinking for Innovation

Bill Herrmann's Professional Skills Radar Chart

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What's on Bill Herrmann's mind?

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Bill Herrmann's Estimated Salary Range

About Bill Herrmann's Current Company

JPMorgan Chase & Co.

Frequently Asked Questions about Bill Herrmann

What company does Bill Herrmann work for?

Bill Herrmann works for JPMorgan Chase & Co.

What is Bill Herrmann's role at JPMorgan Chase & Co.?

Bill Herrmann is Digital Product Manager, Retail

What is Bill Herrmann's personal email address?

Bill Herrmann's personal email address is w****[email protected]

What is Bill Herrmann's business email address?

Bill Herrmann's business email addresses are not available

What is Bill Herrmann's Phone Number?

Bill Herrmann's phone (216) ***-*112

What industry does Bill Herrmann work in?

Bill Herrmann works in the Financial Services industry.

Who are Bill Herrmann's colleagues?

Bill Herrmann's colleagues are Shaily Fotedar, Bill Baumker, Jonathan Hunter, Megan Sargent, Rex Hu, Elliott Clark, Ben Hartman, Holly Hynes, Jack Summers, and Charvon Patton

About Bill Herrmann

📖 Summary

Digital Product Manager, Retail @ JPMorgan Chase & Co. From 2003 to 2004 (1 year) Columbus, Ohio AreaMarketing Director @ Security Broadband (business closed 2003) Managed marketing, public relations, website, and e-commerce for pioneer of internet-enabled video home security. From 2001 to 2003 (2 years) Austin, TXDirector Of Business Development @ (business closed 2001) Rapidly innovated online and retail programs serving consumers and supply chain. Led business development, created market-entry strategies, managed interdisciplinary teams. Innovated private label B2B e-commerce website strategy, providing customized online presence to regional retailers. From 1999 to 2001 (2 years) Austin, TXDigital Strategist @ WHC Currently searching for next opportunity after pausing career during a family member’s illness. Deep digital strategy, transformation, channel, and marketing experience. Senior Vice President, Head of Digital @ Huntington National Bank $100b regional bank with 1,000+ retail locations. P&L ownership of all digital channels, products, experience. Responsibilities: Digital Strategy, Innovation, Product, Roadmap, Analytics, Operations, eCommerce and UX/design, ROI / KPIs, as well as Consumer Marketing & Digital Marketing during tenure.Drove digital transformation resulting in website and mobile app recognition as national industry leader. Earned multiple JD Power awards for best Mobile and Website customer satisfaction, leading all retail banks in the US.Built and managed 60+ person team responsible for strategy, roadmap, user experience, design, platforms, products, partnerships, innovation, e-commerce, analytics, and operations for consumer, small business, and commercial segments.Created internal UX agency of human-centered design experts- Tripled Digital investment with significant ROI- Drove double digit % gains in customer acquisition, onboarding, cross-sell, and satisfaction- Led digital innovation program, launched multiple personalized, competitive differentiators- Led competition in digital acquisition share- Reduced operating cost ratio and call center volume- Responsible for all MarTech stack decisions and operation - Developed data access/management plan to enable personalized and omni-channel experiences- Implemented highly productive A/B testing and prospect journey programs for ecommerce / emailKey partners: Adobe, SalesForce, Optimizely, SiteCore, Google, Fiserv, IDEO, StrandsHead of Consumer MarketingLed fantastic teams managing: - Customer acquisition & cross-sell for consumer segment- ECommerce, digital data management, site personalization- Content marketing, journey marketing, and all email - Digital marketing for all customer segments (B2C & B2B)- Includes brand and direct response across tactical array: display, SEM, SEO, social, direct mail, email, CRM, journey marketing, e-commerce shopping personalization. From 2013 to 2019 (6 years) Columbus, Ohio AreaSenior Vice President, Head of Digital & ATM Channels @ Citizens Bank $160b regional bank with 1,100 retail outletsP&L responsibility for digital channels, strategy, products, customer experience and design at one of nation's largest regional banks with 1,600 retail locations. Winner of the "Best Mobile Banking App" - Javelin Strategy & Research. From August 2012 to August 2013 (1 year 1 month) Greater Boston AreaHead of Digital Strategy and Digital Marketing, Home Lending @ JPMorgan Chase & Co. Led team responsive for digital strategy, product, innovation, and marketing for one of the nation’s largest mortgage originators.Pioneered home shopping app, first of kind developed by a bank, to help homebuyers find and finance their new home. From 2010 to 2012 (2 years) Columbus, Ohio, United StatesHead of Digital, Consumer Bank @ JPMorgan Chase & Co. Developed digital strategy and roadmap, owned P&L, managed team of product managers. Earned multiple Webby awards for mobile app innovations. From 2007 to 2010 (3 years) Columbus, Ohio, United StatesFirst Vice President, Director of Digital Marketing, Retail @ JPMorgan Chase & Co. Launched digital marketing for the consumer bank, managing team responsible for all paid, earned, and owned digital marketing strategy and tactics and ECommerce. From 2004 to 2007 (3 years) Columbus, Ohio Metropolitan Area

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In a nutshell

Bill Herrmann's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

2 year(s), 6 month(s)

Bill Herrmann's Willingness to Change Jobs



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