I joined Zendesk in 2013 after working 4 years in the telecommunications industry, in Belgium. Zendesk creates software for better customer service and I work there as a Senior Solutions Consultant.
Focusing on Enterprise customers, I help the Sales team finding solutions and building customisations when Zendesk doesn't match out-of-the-box our customer's requirements.
My goal is to understand a customer's business needs, and transform that into some form of solution definition, meeting or exceeding their measurable business goals for customer service.
Senior Solutions Consultant @ From July 2014 to Present (1 year 6 months) London, United Kingdom
Arnaud Theux is skilled in: customer enablement, Customer Support, Account Management, Project Management, Project Planning, Pre-sales, VoIP, Zendesk, rigorous, technology, SIP, GSM, zendesk, Photoshop, JIRA
Websites:
http://arnaud.detheux.org