A proactive individual with wide ranging IT/Telecom experience; accustomed to multitasking and project management to co-ordinate resources effectively and achieve targets within stringent deadlines and a skilled problem-solver, capable of generating viable solutions utilizing significant technical abilities. Energetic and dynamic, relishes challenges and demonstrates in-depth analytically and strategic ability. My Key Skills: • Leading on Project Planning , Management and Requirement gathering • Expert in Mobile business Solution Analysis, design and implementation. • Functional skills on data and business modelling • Expertise in Web and desktop based application analysis, Design and Development • Report Management – from low level to management level. • Strong Database background. • Electronic hardware background with down to component level; particularly in assembling, installing, configuring and repairing personal notebooks, Laptops, desktop systems and servers. • Depth knowledge in Microsoft office with VBA Programing, formulas and Macros. • Having knowledge in Routers and LAN/WAN network infrastructure installation and maintenance. Currently I am responsible for analysing and reporting varieties of tasks on data, IT and business, performance, database operation, modelling and trend analysis with in an international Telecommunications service provider in the prepaid MVNO Mobile phone sector.

Business Systems Analyst @ From May 2012 to Present (3 years 7 months) Systems Analyst @ • Processing of Live CDR and Data Usage files and designing file operation process for MPS and Mediation • Monitored functions of collection, mediation, and transmissions using Data Mediation tool • Provided system maintenance, error corrections, and assistance to downstream billing applications accommodating requested changes and monitoring data flow and writing scripts to create new grids for input and output files. • Analysis of reference data which is shared by downstream applications and validating the consistency for each and every product which is implemented in CRM • Reported data from various sources in different consolidated forms for executives, officials, and data processing teams and Managed multiple reports deriving data from different database systems • Develop/tune queries and stored procedures for the daily reports as required by the various departments of the organization and performing Defect Management for the trouble tickets raised by Operations Teams and discussing the code fixes which are provided by Development and its impact on the Live Customer and Reference Data • Co-ordinating with offshore development and testing teams and conducting meetings to update about the client expectations and deadlines. Resource and Time management decisions also were discussed daily and daily status reports updated to client • Creating Service Delivery and Service Assurance • Requirements’ gathering for the Billing data feeds viz. Usage • Communication with key managers and framing Business and technical requirements in accordance with SLAs • Resource and Time management with regards to handing multiple projects and resources in Onsite - Offshore model. • Product modelling expertise for Voice and Data Products for Wire line and Wireless services • Meet regularly and work closely with DBA/Application/Analyst team to plan coverage, define and implement standards and best practices, knowledge transfer and cross-train. From January 2010 to May 2012 (2 years 5 months) Field service engineer @ • Assist and carry as required in the preparation of the full range of equipment such as PCs, Network products, Software, supporting products and tools for installation in computerising establishments. • Performs technical diagnosis of operational problems and repairs/calibrations on wide range of PC and Server equipments to ensure that the equipment is operating to the office & customer’s complete satisfaction. • Provides response to technical issues, meeting commitments in a timely manner • Serves as a customer advocate and ensures that technical issues are resolved in a timely manner From October 2007 to January 2010 (2 years 4 months) System Engineer @ Responsibilities: • Carry out the effective repair of equipment for computerising or repairing establishments to the required standards • Assist in the preparation of the full range of equipment for installation on site • Carry out installation Pre-wire as required Projects: • Vehicles tracking system (GPS Module installation and handling, Data handling and Interfacing, Front-end application development) • Pharmacy managements system. • Module of Mobile services billing system-MOBITEL, GSM, Computer & network Maintenance and troubleshooting. From March 2006 to August 2007 (1 year 6 months) Field work engineer @ Responsibilities: • Evaluates and Resolves Customer Equipment Issues • Performs Installations, Customer Training and Maintenance Projects : • Long distance wireless Phone unit assembling and installation • Intercom installation & Programming as per our client requirement • Built an automatic 120 feet mobile communication tower • Setup the office Networks as per our client requirement • Network & Hardware maintenance & troubleshooting. From March 2002 to December 2004 (2 years 10 months) Software Developer @ Responsibilities: Create Software, Software testing, Software Maintenance, Database design, data handling & analyzing. • Gathering the customer requirement and panning the system • Analysis the issues of the system and providing the solution • Providing the needed technical support and supporting to design and coding the system Projects: • Vehicles tracking system front-end application • PBX Monitoring system • Auto Billing system for PBX • Payroll System and Accounting packages • Program the Personal Information as per customer requirement: The program was build up to maintain all this programs, designed, developed, and managed large database projects for organizing and Analyzing the documents. From May 2001 to February 2002 (10 months)

Masters of Science, Information Technology @ University of East London From 2009 to 2010 Higher National Diploma, Electrical & Electronic Engineering @ Kolej WIT, Malaysia From 2005 to 2006 Anuraj Rajaratnam is skilled in: Data Analysis, SQL, VBA, Microsoft Excel, Databases, Data Modeling, Data Mining, Data Warehousing, Access, MS Excel Pivot Tables, Microsoft Office, .NET, C++, MySQL, XML