Dynamic and energetic individual who enjoys working in a fast paced customer focused environment. Able to handle multiple priorities while accomplishing positive outcomes. Enjoys problem solving and coaching others to reach their maximum potential through strong leadership.
Recruiting Coordinator @ From June 2015 to Present (5 months) Lead Scheduler @ From May 2015 to Present (6 months) Counter Manager Laura Mercier @ From March 2014 to June 2015 (1 year 4 months) Dallas, TexasLead Sales Associate @ • Demonstrate leadership by representing Neiman Marcus management and policies to associates and other members of management. Work to develop relationships with each associate and assist them to achieve their goals.
• Manage relationships with multiple corporate departments as well as Senior Executives to be more effective in my role and provide greater support to the store.
• Comfortable handling tough issues including conflict resolution and delivering corrective action. Discuss weekly performance reviews with associates and ensure outstanding customer service is being delivered by all.
• Assist the Store Manager in recruiting process.
• Train new associates and promote a strong sense of teamwork by working effectively, respectfully and efficiently with all team members; promoting great morale and team spirit
• Responsible for markdowns, event execution, merchandise placement and opening new accounts
• Prepare bank deposit From November 2011 to March 2014 (2 years 5 months) Dallas/Fort Worth AreaFreelancer @ • Provided freelance support at Ulta and Sephora locations throughout the DFW metroplex From February 2012 to March 2012 (2 months) Dallas/Fort Worth AreaFreelancer @ • Provided freelance support at Ulta and Sephora locations throughout the DFW metroplex From September 2011 to October 2011 (2 months) Dallas/Fort Worth AreaCounter Manager @ • Responsible for making counter sales goals
• Trained and Supervised part-time team member
• Created a “Benefit” experience for all customers
• Served as the Product Expert
• Performed makeovers and demonstrated product for customers From July 2009 to July 2011 (2 years 1 month) Benefit Cosmetics Counter Manager @ Responsible for making the counter goals
-Managing a part-time employee
-Providing the best customer service
-Maintaining a fun and exciting environment at the counter From July 2009 to July 2011 (2 years 1 month) Assistant Department Manager @ • Make Up Artist for Dallas Stars Dancers Photo Shoot
• Responsible for maintaining and displaying Prestige Department merchandise
• Performed makeovers and demonstrated product for customers From October 2008 to June 2009 (9 months) Plano,TXMake-up consultant, cashier, salon receptionist, sales @ -Responsible for the entertainment and the relaxation of
customers
-Providing outstanding customer service
-Attending continuing product knowledge meetings From October 2003 to October 2008 (5 years 1 month) Plano,TXVolunteer @ Responsible for cleaning cages, feeding and walking the
animals From February 2002 to February 2002 (1 month)
BA, Psychology @ The University of Texas at Dallas From 2009 to 2012 Associates of Liberal Arts, Psychology @ Collin County Community College From 2008 to 2009 Registered Nursing/Registered Nurse @ Stephen F. Austin University From 2006 to 2007 High School Diploma @ 2004-2006 Plano East Senior High School From 2004 to 2006 Angela Fabian is skilled in: Customer Service, Leadership, Training, Sales, Merchandising, Customer Satisfaction, Coaching, Conflict Resolution, Corrective Actions, Visual Merchandising, Relationship Management, Performance Reviews, Recruiting, Teamwork, Executing Events