Andrew McNiel's Email Addresses & Phone Numbers

📖 Summary

Sr DevOps Engineer @ RealNetworks Automate infrastructure deployment to AWS using Chef, CloudFormation, CodeDeploy, Bash scripting, and Python. Design production release procedures with no down-time. Create IPSEC tunnels between global POPs. System and application monitoring using CopperEgg and log aggregation using SumoLogic. Jira administration and workflow design. Administration of Hadoop/Cloudera, MongoDB, MySQL, Chef, RedHat and Debian based Linux systems, Windows Server 2012, LibreSwan, Tableau, GitLab, TeamCity, Maven, Apache, Tomcat, Nginx, ElasticSearch, Vyatta, and many custom applications. Seattle, WASoftware Test Engineer - Contractor @ RealNetworks Testing of video content streaming product for Android and iOS devices. Creating testing automation using Java, Selenium, and Robotium. Product included device client software and back-end servers running Tomcat. Provided QA during production releases to back-end servers and final sign-off of device clients. On boarded new devices prior to public release under NDA. From 2011 to 2012 (1 year) Seattle, WASoftware Design Engineer in Test @ Volt Technical Resources Designed and implemented automation and validation tools in C# to assist in testing of Windows Mobile 6 and Windows Phone 7. The tools imported logs from test runs and determined if the test passed, failed, or was invalid. Logs were imported from text, XML, SQL databases. Validation rules were imported from XML. Results were uploaded to SQL database and reports generated in Excel. From 2008 to 2009 (1 year) Redmond, WATest Engineer Lead - Contractor @ Volt Technical Resources Formed and oversaw a team of four Test Engineers. Conducted interviews and made hiring recommendations. Performed regression, acceptance, usability, and reliability testing. Tracked test cases via JIRA. Created automation tools in C#. Products included DVR set-top box, media gateway set-top box, media gateway table-top all-in-one box, and gyroscopic mouse technology. Successfully completed assignment to improve quality of products for CES. From 2007 to 2007 (less than a year) Kirkland, WASoftware Design Engineer @ Lucid8 Developed the commercial application DigiScope, a discovery and recovery application for Microsoft Exchange server. Written in C# and C++. Created UI, custom controls, MAPI handling, PST handling, XML exporting, and multi-threaded mail searching (including zip file attachments). Interfaced with off-shore developers that created a library for handling Exchange database files; this included troubleshooting their code and improving overall quality of the library. From 2006 to 2007 (1 year) Bellevue, WACustomer Service Manager @ CompUSA Managed a team of twelve cashiers and customer service employees. Handled escalated customer issues, trained employees, opened and closed the store, reconciled tills, prepared deposits, audited returns, scheduled employee hours, and so forth. Used IBM Point of Sale system. Blocked ring of scammers performing fraudulent laptop returns and alerted regional staff. Uncovered internal fraudulent gift card processing and alerted regional security. From 2002 to 2004 (2 years) Tukwila, WADatabase Programmer - Contractor @ Mikron Industries Extended existing JET database for Mikron Ind. Tooling department using VBA. These extensions allow them to project completion dates for their Kanban processes on creating and testing machining tools and provided critical features for managing the work loads of the department. From 2001 to 2002 (1 year) Kent, WAWork Study Lead @ Renton Technical College Supervised two other work study students and reported to the Computer Science professors. Maintained department network, file server and web server. Deployed fifty new workstations. Upgraded network to gigabit Ethernet, including cabling. Imaged workstations at the beginning of each quarter. Handled student and teacher issues. Transported and inventoried donated equipment. From 2005 to 2006 (1 year) Renton, WASystem Administrator - Contractor @ National Safety Inc. Worked part-time while attending Renton Technical College. Installed computer workstations, upgraded network infratructure, upgraded warehouse printers, upgraded MAS90 business management software. From 2004 to 2005 (1 year) Kent, WAEDI Systems Analyst @ Zenith Administrators Inc Created and maintained EC Gateway scripts, shell scripts, and C# programs for processing incoming and outgoing EDI transactions. Handled HIPAA regulated client information. Communicated with transaction partners (Hospitals, Banks, Unions, Clinics, Insurance, etc.) to establish transaction parameters. Answered and responded to IT Help Desk calls. From 2006 to 2006 (less than a year) Seattle, WA