Over Seventeen years of experience in IT Industry. Sixteen and a Half years of industry experience in implementing Siebel CRM solutions in the major Biotech, Healthcare, Pharmaceutical, Insurance, Media, Institutions and Financial Industries. Involved in System Engineering, Requirement Analysis, Design, Development, Configuration, Scripting, Integration, Upgrades, Installation, System Administration, Testing, Deployment, Maintenance and Support in various stages of the projects. A Great Team Player with the tremendous work ethics, Creative, Result-Oriented, Solution-Oriented and have a great positive mental attitude. I truly believe that talent wins games but team work wins championships. Specialties: Siebel eAutomotive, Siebel Call Center, Marketing, eMedia, eCommunications, Sales and Marketing, eCustomer, eService, UCM, Siebel 7.x., Siebel 8.x, Inbound and Outbound WebServices, OpenUI, Siebel Upgrades, SXM Telematics, Workflow, EBC, VBC, EIM, EAI, XML Integration, Scripting, CTI, Campaign Management, Order Management, iHELP, Performance tuning, LDAP and ADSI Adapters, DQXI, Oracle SES, Attachmate, Actuate, Siebel Analytics, BI Publisher, Oracle SOA, Databases (Oracle, MS SQL Server, DB2), UNIX, Z/OS, MVS, Mainframe and SDLC / PLC.

Lead Programmer Analyst (Siebel) @ Working on SXM Telematics Integration with Siebel. Siebel Upgrade to Innovation Pack and Siebel Marketing module using Siebel eAutomative 8.1.1.9 From November 2011 to Present (4 years) Cherry HillSr. Siebel Consultant @ Worked on Siebel Upgrade from 7.8 to 8.1.1.4. Worked as Webservice Developer on Siebel Integration with Oracle SOA Middleware using Inbound and Outbound Webservices. From November 2010 to October 2011 (1 year) Piscataway NJSr. Siebel Solution Architect @ Worked as Senior Siebel Solution Architect at IBM for AT&T in Middletown NJ. From January 2010 to January 2011 (1 year 1 month) Siebel Integration Lead @ Worked here as Siebel Integration Lead for integrating Siebel Insurance application with AR and Documaker for the end client Church Pension Group in NY City. From September 2009 to November 2009 (3 months) Senior Siebel Consultant @ Worked on their Siebel eMedia and Siebel eCustomer Applications as Siebel front end Developer. Successfully Coordinated with the CapGemini Offshore India team. Got the opportunity to work in Siebel eMail Response, UCM, Campaign Management, Order Management, Product Pricing and Integration with the DQXI. From June 2008 to August 2009 (1 year 3 months) Systems Analyst @ From 2003 to 2009 (6 years) Siebel Architect @ Worked on Siebel Integration with the .NET based Customer Satisfaction Survey Application using Siebel Inbound and Outbound Web Services. From February 2008 to May 2008 (4 months) Siebel Lead @ Worked as Siebel Lead in Siebel ERM Call Center and Analytics Applications. Successfully Coordinated with the Offshore India team. Involved in Configuration, Administration, Integration with Genesys CTI, Developed Analytics Application and performed Production Support, From October 2006 to January 2008 (1 year 4 months) Siebel Config Lead @ Worked on Siebel Upgrade project from Version 6 to Version 7.8. Involved in Configuration, Scripting, Administration and Integration with Genesys CTI and Attachmate for the Mainframe. From April 2006 to September 2006 (6 months) Siebel System Administrator @ Responsible for setting up their Siebel Dev, Test and Prod environment for the Pfizer Call Center Implementation. Implemented eMail Response, Correspondence and LDAP security adapter based authentication. From November 2005 to February 2006 (4 months) Global Deployment Lead @ Siebel Global Deployment in six different languages for their Siebel based TRECnet application. Responsible for Siebel Installation, Administration, Integration, Configuration, Scripting, and Dev and Test environments setup. From March 2005 to November 2005 (9 months) Siebel Technical Lead @ Global Deployment for Siebel Call Center and SFA implementation for the GMIS application. Successfully co-ordinated with the TCS Offshore India team. Involved in Configuration, Scripting, Administration and Actuate Reports. From August 2004 to March 2005 (8 months) Siebel Config Lead @ Siebel Remote and Call Center Implementation for the Orion Application. Successfully co-ordinated with the Cognizant Offshore India team. Involved in Configuration, Scripting, Administration and Actuate Reports. From May 2000 to August 2004 (4 years 4 months) Associate @ Worked there in various projects that include FDMS and AMGEN as a great team player. From August 1998 to August 2004 (6 years 1 month)

BE, Electrical @ NIT Jamshedpur From 1994 to 1998 BE, Electrical @ Ranchi University From 1994 to 1998 Abhay Saxena is skilled in: EAI, Siebel, DB2, Order Management, EIM, Great Personality, Hands-on Technical...