Norman Cruz's Email

Independent NAV Consultant @ From November 2014 to Present (1 year 2 months) Sr. Navision Developer/Analyst @ Manage Navision software; Responsible for all development function including design and specifications; Provide user support; Provide Navision expertise to management related to business decisions and to ensure company goals are met and parallel with IT goals; Provide user training and documentation; NAVISION functions are as follows: Intercompany function, Financial, Sales and Marketing, Purchasing, Inventory Management, Warehouse, Contact Management, Manufacturing; Add-ons: Lanham EDI/E-Ship/E-Mail, Charge Logic, Jet Reports; Interfaces: NAV web services, Lexicom, FTP. Database: SQL From December 2012 to November 2014 (2 years) MS Dynamics Navision Developer/Consultant @ MS Dynamics NAV Consulting - Navision Development work and EDI/E-Ship implementations; Discuss and Review clients business requirements and provide cost effective and efficient solution. From June 2009 to December 2012 (3 years 7 months) Navision Developer @ MS Dynamics VAR - Navision Software Development; EDI and E-Ship Implementaion;Navision Software support. From 2007 to 2009 (2 years) Software Developer @ Sage Mas90/200 VAR - Sage Mas90 programming and support; Preparation of software customization installation media and documentation; Programming Specification and Design. From January 2006 to June 2006 (6 months) Systems and EDI Consultant @ Jewelry Wholesaler - Provided Business consultation; Reviewed business system and identified gaps; Made recommendations and discussed solutions with managements to streamline processes which will increase employee productivity and cut cost; Software design and programming; Training and Documentation. Created business requirements document to be used for evaluating accounting software for replacement of legacy system;Purchased MS Dynamics NAV to replace legacy system; Assisted in MS Dynamics NAV implementation; Managed MS NAV projects for the client during implementation which includes defining and review of functional requirements, testing, training and sign offs ; Provided post go live support to ensure all issues are identified and addressed; From October 2001 to January 2006 (4 years 4 months) IT Manager @ Furniture Wholesales/Distribution - Managed 3 person IT staff: 2-programmers, 1-Network Engineer; Managed daily computer operation which include backup, E-mail, EDI process, Oversea fax communications and Project management; Manage monthly closing process and sales reports; Review business processes and recommend cost effective and streamlined solution; Participated in JD Edwards software rollout; Involved in complete JD Edwards implementation and data conversion; Served as Liason between user and software consultants; Coordinated resources necessary for JD Edwards software implementation; Involved in software evaluation; Provided user support; Manage computer hardware and supplies; Coordinated 3rd party software/hardware support; EDI Implementation; Identified staff training requirements in order to provide effective support and knowledge in areas necessary to support company growth. From August 1994 to September 2001 (7 years 2 months) Software Developer @ Ambulance Billing System - Softwarie and Hardware Installation; Programming and Training; Provided software support; Troubleshoot software issues and resolve those issues in a timely manner. From October 1991 to August 1994 (2 years 11 months) Software Developer @ From July 1990 to June 1991 (1 year) Computer Programmer @ From July 1988 to July 1990 (2 years 1 month) Computer Programmer @ From August 1986 to July 1988 (2 years)

Accounting @ Los Angeles City College From 1988 to 1990 Diploma, Computer Programming and Analysis @ Institute of Computer Technology, Los Angeles From 1985 to 1986 Norman Cruz is skilled in: Navision, Microsoft Dynamics, EDI, Business Process, Programming, Jet Reports