About Turkcell Global Bilgi

Employees
5,001-10,000 employees View all
Industry
Telecommunications
Location
Istanbul - Turkey
Description
Turkcell Global Bilgi was established as a Turkcell Group company in 1999 and provides services with a total of 18 locations, including 14 in Turkey, 4 in Ukraine with over 12.000 employees with a seat capacity of 80​00. In addition to Turkcell Global Bilgi's extensive experience in the telecom industry, the company provides services with its expertise in the public sector, finance, energy and retail industries and for a wide customer portfolio. With customer experience focused industrial solutions, the company creates value in the fields of customer services, customer acquisition, telesales, technical support, customers retention and loyalty, collections, customer information management and analysis. Turkcell Global Bilgi manages customer experience via various channels such as face to face (F2F), Telephone, Audio, Automated Response Systems (IVR & IVVR), web chat, E-mail, SMS, Web, and Social Media. By sharing business goals to increase customer satisfaction scores, sales and collections and to reduce costs with value-based pricing models, Turkcell Global Bilgi acts as a strategic business partner with its industry expertise. Its clients are able to focus more on their core business while their operational costs have been decreased or kept under control.​

Turkcell Global Bilgi Alternatives

Industry
Telecommunications
Industry
Telecommunications
Industry
Telecommunications
Industry
Telecommunications
Industry
telecommunications
Industry
telecommunications

Frequently Asked Questions about Turkcell Global Bilgi

What is Turkcell Global Bilgi email format?

The widely used Turkcell Global Bilgi email format is {first}.{last} (e.g. [email protected]) with 66.67% adoption across the company.


What is Turkcell Global Bilgi customer service number?

To contact Turkcell Global Bilgi customer service number in your country click here to find.


Who is the CEO of Turkcell Global Bilgi?

Mustafa Sapmaz is the CEO of Turkcell Global Bilgi.


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