The Heller Group

The Heller Group, is an award-winning contact center outsourcing service provider. We employ an experienced team of highly-trained, sales-oriented customer service and sales associates who routinely deliver effective, high-quality call center outsourcin campaigns. Your outsourced customer engagement representatives at The Heller Group will provide excellent sales and service results supported by professional program managers at THG, whether inbound or outbound call handling. They do so using our flexible outbound/inbound call handling technology yielding fully-integrated initiatives, targeted at client satisfaction, whether for sales, technical assistance, customer care, surveying/polling, lead generation, database qualifications or appointment setting using telephone and Web. Ours is not just a cookie-cutter approach, rather The Heller Group is the inside and outside sales resource you need to achieve your campaign goals. With our focus small/medium business entities, we will meet your objectives with a comprehensive and measurable campaign, including sales programs, lead generation, and data scrubbing as needed.