Social Media and Communities Manager @ The Perfume Shop
Digital Acquisition and Social Media Manager (Europe) @ Samsung Electronics
Social Media Manager @ Wyevale Garden Centres
A person who is enthusiastic and friendly and able to work on own initiative or as part of a team, as well as being able to manage things well in order to pursue my personal goals. Always known to be a hard learner and with many skills and aptitude, it adds value in becoming a valuable member
A person who is enthusiastic and friendly and able to work on own initiative or as part of a team, as well as being able to manage things well in order to pursue my personal goals. Always known to be a hard learner and with many skills and aptitude, it adds value in becoming a valuable member to a work team.
An exciting person who is interested in meeting new people and also taking on challenges.
Enjoys being part of a motivating, successful and productive team, constantly motivated and to thrive in challenging working environments. Particularly interested in learning about the digital industry and gain wider skills and knowledge in different types of projects, as it continues to grow. There is a willingness to learn and with good organisation skills and flexibility, always ready to adapt to different surroundings and welcome any challenges to build upon existing knowledge and taking advantage of every opportunity available to become successfu in the future.
Social Media Executive @ Responsible for maintaining social listening platforms and user access.
Daily engagement within social media communities to add value and stimulate conversation with and among customers. Helping to maintain style of engagement and tone of voice with our social media audience.
Integrating social media into campaigns/events - coordinate with stakeholders across the business to manage use of social media platforms to support their objectives. Review and capture insights/results of social media activity to shape future campaigns, mechanics and ongoing approach.
Work with supporting agencies, content planning and publishing, platform management and moderation. From September 2014 to Present (1 year 4 months) Digital Marketing Executive @ Planning, creating and copy writing promotional campaigns including email marketing and other targeted communications, such as Mail Chimp.
Managing social media channels.
Planning and developing the digital marketing activity plan through measuring and creating content.
Creating and editing innovative online content. From May 2014 to July 2014 (3 months) Digital Marketing and Social Media Coordinator @ Actively monitor and engage with all forms of Social Media (e.g. Facebook, Twitter, Instagram, etc). Collate/source information across all related fashion sites, magazines and newsletters to generate updates and quotes for blogs and social media channels.
Keep up to date with the latest news on fashion and increase the awareness of the company through social media platforms.
Editing and managing website content . From April 2014 to May 2014 (2 months) Customer Service Advisor - O2 @ Working with Serco on behalf of O2, receiving inbound calls from existing and new customers, dealing with requests and problems with current account. Communicating externally and internally, understanding enquiries and solving queries without hassle. Data Protection training involved. From May 2013 to July 2013 (3 months) Fundraiser @ On behalf of a charity, to raise awareness and encourage the public to donate money to help with the cause. Learning about the charities, facts and figures.
Effective communication and keep in contact with the customers to build relationship whilst dealing with door to door fundraising. Team working. From June 2012 to June 2012 (1 month) Manchester, United KingdomStudent Ambassador/Representative @ From September 2009 to June 2012 (2 years 10 months) Office Assistant @ Helping withing different departments (Finance, Human Resources, IT, Customer Services, Marketing,etc), meeting targets and goals both individualy and working as a team.
Inbound and Outbound calls to customers with requests about invoices and queries. Also being able to understand how the organisation IT infrastructure works along with the processes.
Communicating between departments is essential and organisation and time management skills to meet deadlines. From November 2008 to November 2008 (1 month) Administrative Assistant @ Working with the public, dealing frequent requests such as paying council tax, bills and any complaints. Telephone communication with local accommodations to gather information on their current availability for references.
Inputting data onto the systems. From November 2006 to November 2006 (1 month)
Master of Science (MSc), Digital Business Management, Merit @ The Manchester Metropolitan University From 2012 to 2013 BA (Hons) Business Management (Ext), 2:1 @ The Manchester Metropolitan University From 2011 to 2012 HND Business Management @ The Manchester Metropolitan University From 2009 to 2011 Yeeki Chan is skilled in: Time Management, Teamwork, Marketing Communications, Digital Marketing, Customer Service, Research, Social Media, Project Planning, Management, Training, Social Networking, Business Strategy, Social Media Marketing, Communication Skills, Interpersonal Skill, Motivation, Adaptability, Web Content Management, Communication
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