William Caldwell's Email Addresses & Phone Numbers

📖 Summary

Apple Certified Macintosh Technician @ LivingSound Repaired Apple hardware as an ACMT including Mac and iOS; Ordered and tracked the consumable hardware for service sales; Received all incoming inventory for both the service and sales departments; Provided individual training to customers on OS X and iOS topics; Specialized in interfacing datasets between PC and Macintosh hardware environments; Overhauled the check-in procedure to more accurately track and maintain supplies and services. From October 2014 to January 2015 (4 months) Wichita, Kansas AreaSoftware Developer @ LASSO Workforce Greater Nashville Area, TNApple Certified Macintosh Technician @ Simply Mac - Apple Premier Partner Diagnose and repair Apple hardware as an Apple Certified Macintosh Technician (ACMT) at the nation’s largest Apple Premiere Service Provider location; Identify and install software updates on customers’ computer systems as needed. From March 2015 to August 2016 (1 year 6 months) Greater Nashville Area, TNSenior Circulation Assistant @ University of Pittsburgh at Johnstown Assisted library patrons in the Circulation Department and supervised library student workers; Acted as the first point of contact for all students and faculty entering the library and calling on the telephone; Processed Inter- Library Loan requests using RapidILL, OCLC(WorldCat) and ILLiad databases; Created and maintained new borrowing records for community patrons; Provided general reference services for a high-volume library including referrals to librarians when appropriate; Worked alongside faculty as a Course Reserves Specialist; Tracked statistics for the number of people entering and exiting library and logged course reserve use statistics; Maintained patron confidentiality; Assessed and redesigned the Course Reserves catalog to more effectively serve patrons, increasing overall usability; Created and marketed print graphics for many Library Seminars contributing to a marked increase in seminar attendance; Helped create an online forum for Owen Library’s student workers that allowed all library staff to communicate more readily thus streamlining efficiency. From June 2009 to September 2010 (1 year 4 months) Johnstown, Pennsylvania AreaNight Circulation Supervisor @ University of Pittsburgh at Johnstown Provided service to library patrons and university faculty at the Circulation Desk; Maintained up-to-date knowledge of library resources through continuing education opportunities; Performed closing duties for the library including supplies replenishment, a written circulation report, and recording patron traffic statistics; Received and processed new monographs and standing orders including cataloging of the new materials for access in PittCat; Prepared and submitted periodical titles for binding; Rotated and cataloged new Reference and General Browsing materials from temporary to permanent collection locations; Repaired select damaged materials in-house. From February 2008 to May 2009 (1 year 4 months) Johnstown, Pennsylvania AreaApprentice Software Developer @ Nashville Software School Intensive full-time software development bootcamp focusing on full-stack development fundamentals and problem solving. The final three months of the program being executed in a simulated company environment with SCRUM methodology. - Daily hands on application of OOP fundamentals through group and individual projects- Created single page applications in JavaScript in the Angular framework as well as HTML, CSS, Bootstrap, and Materialize- Worked with jQuery for JavaScript libraries- Utilized Grunt to automate bundling of modules, JavaScript linting, and compiling Sass- Project management/tracking with Trello and GitHub Issue Tracking- Solution Design: white-boarding and wireframes- Leveraged Django for creating and editing MVC applications- Deployed applications through Firebase, GitHub and Heroku- Source code/version control with Git/GitHub- Created servers and RESTful API’s with Django REST framework- Retrieved and stored database information in Firebase and SQLite- Practiced TDD with Python’s unit test framework From January 2017 to June 2017 (6 months) Greater Nashville Area, TNApple Certified Macintosh Technician / Support Professional @ Haddock Computer Repair Apple hardware as an Apple Certified Macintosh Technician, including Mac and iOS; Provide help desk and phone support as an Apple Certified Support Professional to customers on various Apple hardware and software topics; Helped Haddock Computer Center become the only Apple recognized Premiere Service Provider in the region; Order and track the consumable hardware for service sales; Receive all incoming inventory for both the service and sales departments; Create advertising materials for the computer retail sales department; Provide individual training to customers on OS X and iOS topics; Specialize in interfacing datasets between PC and Macintosh hardware environments; Computer retail sales. From November 2010 to October 2014 (4 years) Wichita, Kansas Area