I am a tourism professional, with broad experience in the tourism and adventure travel industries – and stamps to more than sixty countries in my passport! Having worked in both front-line and corporate roles, my career has covered direct sales, retail management, product design, adventure travel operations and team leadership. And while I have a firm handle on the business-side of our industry, I’m genuinely excited by the opportunity to inspire others to travel and open the door to cultures that they may not otherwise have experienced. I have been lucky to work with like-minded and interesting people (I firmly believe that travel professionals have the best stories!), and my goal is to continue to work within companies which reflect my passion and values – and to extend my global network of friends and colleagues! Currently writing my first book, 'Very Marrakech', based on my experiences while tour leading in Morocco.

Sales Development Manager @ From June 2015 to Present (7 months) Melbourne, AustraliaTeam Leader @ Team Leader of a busy Melbourne CBD team, driving strong results and excellent staff engagement. In this role, I was particularly proud to coach and lead my team to Flight Centre's Global Conference for the company's top performers. From November 2013 to June 2015 (1 year 8 months) Melbourne, AustraliaInternational Assistant Manager @ Finance management and staff leadership role, responsible for accounts payable and receivable, team engagement, novice training, and driving sales results. Providing outstanding customer service and relationship management. From February 2012 to November 2013 (1 year 10 months) Melbourne, AustraliaProduct Analyst @ Contributing to Webjet’s product development strategy by researching new hotel destinations that would complement their core flight-comparison proposition. Marketing and copywriting support to best position new hotel destinations, and working with a digital content management system to enhance their award winning website. From July 2011 to December 2011 (6 months) Melbourne, AustraliaAccounts Receivable @ Working with leading Australian insurance companies to resolve natural disaster-related claims. Process and relationship management to ensure efficient payment, time effectiveness and to improve cash flow for the organisation Ledger maintenance and reconciliation, including month-end and end of financial year, working extensively with Microsoft Excel and Sage. In this role, I regularly exceeded performance targets, and established a new operational procedure to automate claim collection and reduce collection costs which was widely adopted throughout the department From February 2011 to June 2011 (5 months) Melbourne, AustraliaTour Leader & Ground Operations @ Ground Operations Duties: Promoting ethical tourism partners and organising complex schedules and travel routes for tours lasting up to 3 weeks. I developed and implemented a new product brand called ‘Urban Adventures’ in Marrakech, and ran a campaign to create awareness for the Intrepid foundation, raising an additional $10,000 for local communities and charitable organisations. Responsible for training, induction and coaching of new group leaders Tour Leader Duties: Received one the highest client satisfaction ratings of any Leader in Morocco over my entire employment with Intrepid, including top scores on local cultural knowledge, presentation skills, personal engagement and organisation. From September 2007 to November 2010 (3 years 3 months) Morocco

Bachelor of Tourism Management @ Franklyn Scholar From 2012 to 2014 Will Wightman is skilled in: Tourism, Adventure Travel, Travel Management, Tour Operators, Leisure Travel, Sustainable Tourism, Hotels, Tour Management, Hospitality, Leisure, Travel Planning, Online Travel, Event Management, Training, Social Media