Warren Culpepper's Email Addresses & Phone Numbers

Senior Director of Information Technology @ CareSource Management Group Health Care with Heart. It is more than a tagline; it’s how we do business. CareSource has been providing life-changing health care to people and communities for nearly 30 years and we will continue to be a transformative force in the industry by placing people over profits.Senior Director...

Senior Director of Information Technology @ CareSource Management Group Health Care with Heart. It is more than a tagline; it’s how we do business. CareSource has been providing life-changing health care to people and communities for nearly 30 years and we will continue to be a transformative force in the industry by placing people over profits.Senior Director of Information TechnologyCoordinates and oversees development and execution of the CareSource annual business plan, information technology services strategy and software quality management strategies for all systems and applications that support CareSource’s member services operations and clinical management operations in Ohio, Kentucky, Indiana and West Virginia.Designs, directs, operates and maintains support for all clinical management program technical platforms, such as population health outcomes, clinical pathways, disease management, health homes, plus others, ensuring successful delivery of large-scale enterprise strategic initiatives.Establishes successful accountability for business systems planning and service delivery operations for large-scale technology systems. Successfully manages a $35M operating budget and $15M capital investment budget, along with providing leadership to a staff of 75 technology professionals and a team of 60 professional consultants.Excellent track record of serving as the Information Systems Market Director for Indiana, Kentucky and West Virginia government and Market Place products and programs. Champions direction and oversight of information systems services, supporting all Medicare-Medicaid product lines and programs. Prepares and presents periodic communications with state regulators and executive management, as well as all users of information services and systems.Proven record of success in large-scale project management on projects such as organizational change management Agile/Scrum methodology, organizational change management population health management, the member and provider portal redesign strategy, plus others. From 2010 to November 2019 (9 years) Ohio, Indiana, Kentucky and West Virginia AreasDirector of Information Technology Corporate Applications @ Wellpoint Group of Companies Anthem, Inc., is a provider of health insurance in the United States. It the largest for-profit managed health care company in the Blue Cross Blue Shield Association. As of 2018, the company had approximately 40 million members. Prior to 2014, it was named WellPoint, Inc.Director of Information Technology Corporate ApplicationsCollaborated with executives across all regions of the organization, supporting WellPoint’s corporate business plan. Motivated and led a team of 92 multitiered professionals nationwide, in addition to an offshore team of 60 professionals. Spearheaded management of an operating budget in excess of $51+M.Created and implemented the corporate applications infrastructure platform strategy that improved infrastructure resilience, stability, plus cost and quality, resulting in superior system availability of 99.98% for the WellPoint SLA, supporting high-volume transaction processing, along with a 25% reduction in system support run rates.Administered oversight of Sarbanes-Oxley compliance across all of WellPoint’s financial controls. Strategized as member of the WellPoint Corporate Applications Executive Planning Committee. Strengthened design and delivery of cost-effective high-performance information technology applications and processes, supporting complex business initiatives, resulting in 20% reduction in system support costs.Launched design and delivery of a unified total talent management platform and integration framework, delivering unified talent profiles, unified analytics and unified user experience (UX) for WellPoint’s 41k associates, as well as reducing the HR organization’s open requisition inventory by 25%.Facilitated design and implementation of a corporate shared call center technology platform that improved infrastructure resilience, stability, cost and quality, resulting in a 25 % reduction in call-to-answer time, in addition to a 25% increase in customer satisfaction scores. From 2004 to 2010 (6 years) Indianapolis, Indiana AreaManager of HR Technology Systems @ Anthem, Inc. Anthem is a leading health benefits company dedicated to improving lives and communities, and making healthcare simpler. Through its affiliated companies, Anthem serves more than 78 million people, including over 40 million within its family of health plans. We aim to be the most innovative, valuable and inclusive partner.Manager of HR Technology SystemsDemonstrated a consistent record of accountability for planning and defining overall strategic direction for key business information systems, as well as software development initiatives. From 2002 to 2004 (2 years) Indianapolis, Indiana AreaDirector of Software Development and Business Finance Operations @ Re Member Data Services Director of Software Development and Business Finance OperationsAligned accountability for planning and defining overall strategic direction for key business information systems and software development platforms, such as Oracle, Unix, mainframe, Intel, VB, C+, SQL, Pascal and .NET, along with methodologies and key business processes.Transformed the direction and strategic implementation of a new software development life cycle (SDLC) methodology, Rational Unified Process (RUP), replacing the traditional waterfall process for a financial ASP application utilized in the credit union industry.Achieved consistent results, directing and managing multiple small ($10k) and large ($2M) business systems, software development and process improvement projects, utilizing traditional, APQP and rational unified process (RUP) project management disciplines. Managed a staff of 18 software development team members. From 1999 to 2002 (3 years) Indianapolis, Indiana AreaDirector of Software Development Quality Assurance @ Avantec Director of Software Development Quality AssurancePioneered a startup software quality assurance test function, ensuring FDA compliance for pharmaceutical study trails. Hired and managed 5 test analysts, performing client server (object oriented) software testing, ensuring the delivery of defect-free software to the end-users/customers in the pharmaceutical industry.Shaped staffing and managed 2 technical writers and 2 production control analysts. Managed the development and implementation of software testing life cycle (STLC) processes, including risk assessments, test plans, test case designs, test executions, defect tracking and end-user/customer acceptance testing, along with production deployment. From 1999 to 1999 (less than a year) Carmel, Indiana AreaSr. Director Of Client Services @ Onebridge Indianapolis, Indiana, United StatesSenior Business Operations Project Manager @ BMG Bertelsmann Music Group (abbreviated as BMG) was a division of German media company Bertelsmann before its completion of sale of the majority of its assets to Sony Corporation of America on 1 October 2008. Senior Business Operations Project ManagerEnergized management of project teams that consisted of professional resource producers, including programmers, testers and system analysts, accomplishing IT project portfolio objectives from cradle-to-grave. Optimized the development, maintenance, operation and deployment of project objectives, complying with standard project management and quality IT principles. From 1994 to 1999 (5 years) Indianapolis, Indiana AreaInformation Systems Quality Assurance Manager @ BMG Information Systems Quality Assurance ManagerReadied startup of an automated software quality assurance test function, ensuring delivery quality of products in the direct marketing industry.Engaged staffing and management of 10 test analysts that performed black box software testing, ensuring the delivery of defect-free products and services to end-users/customers.Oversaw the development of test plans, test case designs, test execution both integration and regression, as well as defect tracking and end-user/customer acceptance testing. From 1992 to 1994 (2 years) Indianapolis, Indiana AreaSenior Business Operations Analyst @ BMG Senior Business Operations Analyst Analyzed and assessed complex business operating procedures and systems, devising efficient processes for accomplishing tasks and workflow.Partnered through accountability for providing ongoing support activities and business solutions to all areas within BMG Direct Marketing, Inc. through the evaluation of general business conditions and implementation of improved systems. From 1989 to 1992 (3 years) Indianapolis, Indiana Area