I am patient, flexible and easy to get along with and I’m at my best where consistent performance is required. I believe I am best suited to work requiring patience, devotion and adaptability and that I bring strong organisational abilities to my role. I enjoy working in any working environment and am good at completing practical tasks, however, I can remain unruffled when the unexpected occurs and last minute changes to plans do not phase me unduly.

Executive Assistant @ From August 2015 to Present (5 months) Project Co-ordinator @ My previous role was to support, facilitate and monitor progress on a number of projects with the responsibility for supporting and supervising staff and managing elements of the projects. Project Management - ensuring processes are adopted and proposing changes if required, contribute to the project scope and setting achievable objectives. Securing adequate project resources, monitor and progress activity, maintain overview budgetary information, establish effective networks (internal/external) and participate in Project Steering Groups. Information Management – I acted as the main contact for all projects supported, facilitate information across teams, prepare and maintain project plans to monitor progress, contribution to the development of project risk registers and ensure accurate information is captured. Stakeholder Events/Meetings – Organising and arranging a variety of meetings and events including collating papers, agendas, sourcing venues, liaising with key note speakers, negotiating costs, preparing suitable materials and evaluation of events as required. Finance and Procurement – Providing advice and support on tendering and procurement including tender specifications, contracts and service level agreements. Ensuring interview panels are established, monitoring progress and performance of contracts. Monitoring monthly budgetary information and providing written information on any changes to project spend. Staff Supervision – I was responsible for the day to day supervision of an administrator, including delegation of work, annual review, personal objectives and personal development plans. From March 2009 to June 2015 (6 years 4 months) Personal Assistant @ I supported 2 Senior Managers and their teams of approximately 20-25 people. My duties included diary management, ensuring papers, minutes, actions, rooms and equipment where available. Attendance at managers meetings, monthly team meetings, e-mail management and diary management, including incoming/outgoing mail, electronic filing, monthly expenses, invoicing and travel and accommodation requests. Maintenance of Executive contract files ensuring security and confidentiality. As part of Health & Safety I ensured the team where free from risk and providing a report to the Safety Team Leader on a quarterly basis. I was the main team contact for the refurbishment of the floor, ensuring a smooth transition into the new working environment. I built and maintained effective relationships with internal and external stakeholders which was essential when covering for the Personal Assistant to the General Manager of Human Resources. I had responsibility for recruitment, including ensuring all IT was available, security access, induction of new recruit and ensuring any staff departing had all relevant paper work completed. From 2007 to 2008 (1 year) Executive Assistant @ I supported 3 Senior Managers by managing their diaries, co-ordinating meetings, briefing papers, completing expenses and dealing with travel and accommodation requirements. Responsible for building and maintaining effective relationships with both internal and external stakeholders. Responsibility for recruitment, induction of new recruits and any staff departing. On 2 occasions I supported 6 senior managers and in excess of 50 staff whilst maintaining a level of service for my principle managers. Event Management for departmental annual conference for 2 consecutive years for approx. 100-200 staff across the UK. I was part of staff which was established across the department to improve internal communications between management and staff and between teams within the department. I maintained the internal Retail website within the department, this site was a key communication tool for a team of around 30 staff over 3 locations, including weekly messages from the Head of Audit, Retail and details of key events and the latest reports issued to the business. From 1998 to 2006 (8 years)

Trinity Academy From 1988 to 1992 Trinity Academy From 1988 to 1992 Vicki Mitchell is skilled in: Stakeholder Engagement, Stakeholder Management, Governance, Change Management, Performance Management, Project Management, Project Delivery, Diary Management, Project Finance, Line Management, Meeting Planning, Coordinate Meetings, Procurement Outsourcing, Contract Management, Event Management