Uladzislau Daratsiuk's Email & Phone - Wincor Nixdorf

About Uladzislau Daratsiuk

Coordinator of NSO(New Store opening) @ Installation of the Software for new stores in the project H&M 2015 with technicians on site(US) Installation of the UPS,Bore scanners,PCs. Configurations of the Network with Verizon,SQL DB. From September 2015 to Present (4 months) Warsaw Area, Poland2 level agent of the TPDot.net @ 2nd Level Agent of the TPDot.net Wincor Nixdorf Warsaw, Masovian District, Polska Second level of IT support Detailed list of main responsibilities: - Resolving the IT issues which were recorded and assigned by the 1st level of support, but could not be resolved on the first call due to their complexity, - Logging and updating all key information about the reported issue in the Incident Management Application - Oracle CRM system. - Troubleshooting and resolving of hardware or software issues with use of provided toolsets. - Dialing into, and resolving issues of, customers' computers via Remote desktop and remote assistance functions of SCCM and SCOM toolsets. - Technical network support: WAN and LAN, modems, routers, firewalls, switches - Management of certain databases using Microsoft SQL Server 2008, - Support of technicians - Providing required support and trainings to the agents of the 1st level, From June 2014 to Present (1 year 7 months) Warsaw Area, PolandHelp desk (Service Desk Analyst) @ Service Desk Analyst Wincor Nixdorf lipiec 2014 – obecnie (1 rok) Level 1 support for Wincor Nixdorf - Providing 1st Level technical support - Escalating issues that cannot be solved at first line. - Responding to incoming issues and log incidents. (Oracle CRM) - Usage of predefined available solution trees to solve issues As a 1st level helpdesk, most of the incidents I have handled were related to windows environment. If there are some issue which cannot be fixed at the 1st level, I will have to escalate the issue to appropriate party for the further checking/investigation. I have a very strong background in windows based environment and knowledge in networking. I always strive for my best in any task I have been assigned, I love exploring new technology and learn on new things to develop new skills and I am looking forward for better opportunities out there. From December 2013 to June 2014 (7 months) Bachelor's degree, Informatyka @ University of information technology Warszawa From 2009 to 2014 Uladzislau Daratsiuk is skilled in: Project Management, Management, Microsoft Office, Troubleshooting, Customer Service, SQL, ITIL, Windows, Windows Server, IT Service Management, Driving License, Teamwork, Project Coordination, .NET, Problem Solving, Technical Support

Uladzislau Daratsiuk’s Personal Email Address, Business Email, and Phone Number

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Uladzislau Daratsiuk's Work Experience

Wincor Nixdorf

Coordinator of NSO(New Store opening)

September 2015 to Present

Warsaw Area, Poland

Wincor Nixdorf

2 level agent of the TPDot.net

June 2014 to Present

Warsaw Area, Poland

Wincor Nixdorf

Help desk (Service Desk Analyst)

December 2013 to June 2014

Uladzislau Daratsiuk's Education

University of information technology Warszawa

Bachelor's degree Informatyka

2009 to 2014

About Uladzislau Daratsiuk's Current Company

Wincor Nixdorf

Installation of the Software for new stores in the project H&M 2015 with technicians on site(US) Installation of the UPS,Bore scanners,PCs. Configurations of the Network with Verizon,SQL DB.

Frequently Asked Questions about Uladzislau Daratsiuk

What company does Uladzislau Daratsiuk work for?

Uladzislau Daratsiuk works for Wincor Nixdorf

What is Uladzislau Daratsiuk's role at Wincor Nixdorf?

Uladzislau Daratsiuk is Coordinator of NSO(New Store opening)

What is Uladzislau Daratsiuk's personal email address?

Uladzislau Daratsiuk's personal email address is u****[email protected]

What is Uladzislau Daratsiuk's business email address?

Uladzislau Daratsiuk's business email addresses are not available

What is Uladzislau Daratsiuk's Phone Number?

Uladzislau Daratsiuk's phone () * *** 353

What industry does Uladzislau Daratsiuk work in?

Uladzislau Daratsiuk works in the Information Technology and Services industry.

Who are Uladzislau Daratsiuk's colleagues?

Uladzislau Daratsiuk's colleagues are Erik Göransson, Sven Pettersson, Robert Hilliard, and Pär Zweigbergk

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