Digital Sales Researcher @ Tangoe, Inc., a global leader in communications lifecycle management solutions, provides software and technology-enabled services that help global organizations to procure, manage, and control their fixed, mobile, and converged communications assets and their costs. Tangoe's software and service solutions are built upon patented technologies that enable dramatic cost reductions and productivity improvements, which significantly contribute to organizational profitability. Global 2000 organizations worldwide depend on Tangoe solutions to more effectively manage their fixed, mobile, and converged telecommunications processes. Since 2007, Tangoe was named No. 149 on the Entrepreneur Hot 500 ranking of America's fastest growing companies, the fifth fastest growing Connecticut technology company in the Deloitte Technology Fast 50, and Tangoe was named number 75 in the top 100 communications companies on the Inc. 5000 list. Tangoe has operational centers in Connecticut, Texas, Massachusetts, New Jersey, and New York. Tangoe provides solutions in the United States through direct and partner sales channels, and internationally through a global network of certified business partners. From January 2013 to Present (3 years) Account Executive @ * Achieved a high client retention rate by identifying and presenting solutions which met client(s) needs
* Developed new clients for the organization within my territory and managed the on-boarding process as well as the on-going client needs
* Strong understanding of organizations advisory services to identify areas to grow within the client organization
* Client based consisted of mostly C-Level individuals within multiple business units
* Create and present client usage reports on a quarterly basis to ensure client satisfaction and heighten awareness of full suite of services
SiriusDecisions helps business-to-business companies worldwide improve sales and marketing effectiveness. Management teams make more informed business decisions through access to our industry analysts, best practice research, benchmark data, peer networks, events and continuous learning courses. From March 2011 to January 2013 (1 year 11 months) Client Manager @ * Manage 39 Retail clients which represent $46MM of five year revenue
* Heavy client interaction on a daily basis
* Mange existing marketing campaigns for all clients
* Oversee implementation of new marketing strategies, business development, and training for all lines of marketing (direct mail, inbound, outbound, online, and insurance)
* Create annual marketing campaigns for all clients
* Review revenue projections associated with new marketing for clients
* Analyze and create weekly client reporting From March 2006 to March 2011 (5 years 1 month) HR Generalist/401(k) Administer @ * Administer company 401(k) Plan and reconcile 401(k) Plan each pay period (bi-weekly) to ensure payroll deferrals and company contributions balance with payment transmitted
* Daily interaction with company employees regarding 401(k) Plan, salaries and benefits
* Responsible for revision of Health & Welfare Benefits Booklet and 401(k) Plan Summary
* Developed manager Procedural Guide to ensure managers comply with core policies
* Heavy analysis of company benefit structure lead to working with a new broker which resulted in a savings of $150,000 for the year From August 2005 to March 2006 (8 months) Defined Contribution Business Analyst @ * Heavy client interaction to ensure project time lines are met
* Team atmosphere created strict flow process for clients (John Hancock and The Federal Reserve)
* Monitored the ongoing quality of processing; handled issues that arose in a timely manner, identify ways to improve current processes to ensure high client satisfaction and strong emphasis on teamwork.
* System testing (Fund Implementation, Contribution and Deferral Changes) to ensure projects were accurate prior to being launched on clients website
* Final outcome was a set of system testing specifications that fully represented the client requirements and the plan provisions. From January 2005 to September 2005 (9 months)
BSBA, Sport Management @ Western New England University From 1999 to 2002 Horticultural Science @ The University of Connecticut From 1997 to 1997 Troy Romanowski is skilled in: Demand Generation, B2B, Marketing Operations, Sales Enablement, Social Media, Pipeline Analysis, Lead Nurturing, Product Marketing, SiriusDecisions, Budget Analysis, Content Management, Content Development, Web Content Management, Sales Operations, Lead Management, Sales & Marketing Alignment
Websites:
http://www.siriusdecisions.com