Managing Director ►Relationship Management ♦ Cloud Services ♦ Outsourcing Solutions ♦ Global P&L @ Affiliated Computer Services
MISM & MBA (TBC) @
Keller Graduate School of Management of DeVry University
My name is Thomas Gibson & I am a high-performing IT Solutions executive with Unisys who has advanced global & technology experience. I maximize corporate performance in diverse industries while driving growth, capturing new market share, improving profits & enhancing value in global markets. I am respected as a motivational, lead-by-example manager, a change agent, & a
My name is Thomas Gibson & I am a high-performing IT Solutions executive with Unisys who has advanced global & technology experience. I maximize corporate performance in diverse industries while driving growth, capturing new market share, improving profits & enhancing value in global markets. I am respected as a motivational, lead-by-example manager, a change agent, & a proponent of empowerment & accountability.
Unisys’s portfolio of IT services, software, & technology solves critical problems for clients. We specialize in helping clients secure their operations, increase the efficiency & utilization of their data centers, enhance support to their end users & constituents, & modernize their enterprise applications.
Organizations are on a journey to find a place where they can deliver better services more effectively to their customers. However, many are unsure of what technology to implement or unaware of cutting-edge technology that could revolutionize their processes and business.
They need a partner who stands at the intersection of technology, relationships & sales.
I have the passion & understanding of technology to successfully find the right tools to drive positive & measurable business outcomes. I work with clients to get to the heart of what they do, understanding their businesses, & determining where we can make positive and measurable impacts. At the end of the day, the focus is on using technology that benefits the business whether its day-to-day operations that increases end user performance or leverages technology across the enterprise to drive costs down.
I have extensive relationships with industry partners that maximize benefits to my clients.
If you would like to hear more about what Unisys can do for you, please contact me. I'm on LinkedIn to build relationships with professionals who are looking for a partner & trusted advisor. I want to help your organization achieve business results. Contact me directly at 630-554-7025.
Vice President ►IT Outsourcing ♦ Cloud Services ♦ IT Service Management ♦ IaaS ♦ Modernization @ Vice President, US & Canada Commercial Vertical From January 2013 to Present (3 years) Greater Chicago AreaXerox Cloud Services WW Sales ►Relationship Management ♦ Cloud Services ♦ Business Operations @ Xerox is the world’s leading enterprise for business process and document management. They provide true end-to-end solutions, from back-office support to the printed page, to help operate businesses and manage information. Xerox ITO and Cloud Services provides full-service IT consulting and services encompassing IT Governance, Information Management, Legacy Systems Modernization and AMD.
Responsibilities included WW Cloud Sales, Architecture, Alliances, and Channel Partners.
★ Developing talent management, recruiting and developed high performance Sales, Solution Architecture, and Consulting Teams.
★ Creating and launching Xerox Cloud Services Channel Partner Program. Signed 20+ new channel partners in 6 months.
★ Xerox Cloud Services received Cisco Cloud Provider of the year award. From October 2011 to December 2012 (1 year 3 months) Greater Chicago AreaManaging Director ►Relationship Management ♦ Cloud Services ♦ Outsourcing Solutions ♦ Global P&L @ ACS (now part of Xerox) is a leader in BPO and IT Outsourcing across a variety of industries and the public sector. Thousands of companies rely on them to help improve their processes, manage client operations, and focus on their core business.
In this position, I was responsible for regional client base with $135+ million in annual ITO recurring revenue as well as global P&L, off-shoring initiatives, and all functional areas including strategic planning, technology, relationship management, governance, contract negotiations, SLA adherence, sales, and client satisfaction.
During my time at the company, I also worked in the positions of Division Vice President and Director, Client Relationship Executive.
A sampling of my accomplishments/responsibilities at ACS include:
★ Led the transformation of a dissatisfied business unit into one of the most referenced clients in ACS. Built an in-depth understanding of the client’s business and challenges, then developed and implemented multiple innovative solutions that were first to market offerings for ACS and large vendor partners like Cisco and EMC. Two of three solutions became top prescriptive solutions for ACS prospects and clients.
★Successfully transitioned new clients into ACS/Xerox environment.
★Established foundation and framework for world class IT Service Delivery.
★Successfully consolidated European infrastructure from 20 offices dispersed across Europe into a newly-acquired central data center in Telford, England while maintaining service levels and client satisfaction. From April 2005 to October 2011 (6 years 7 months) Greater Chicago AreaClient Executive ►Outsourcing Solutions ♦ Analytics @ From September 2003 to May 2005 (1 year 9 months) Sr Global Client Manager ►IT Solutions ♦ Strategic Planning ♦ Relationship Management @ From July 2000 to August 2003 (3 years 2 months) Greater Chicago AreaSr Global Client Executive ►New Business Development ♦ Strategic Planning ♦ IT Solutions @ From January 1999 to July 2000 (1 year 7 months) Greater Chicago AreaSenior Client Relationship Executive ►New Business Development ♦ Team Leader ♦ Outsourcing Solutions @ From April 1998 to January 1999 (10 months) Global Engineer ►Vendor Management ♦ Strategic Planning ♦ New Market Expansion @ From January 1994 to April 1998 (4 years 4 months)
Bachelor of Science (BS), Associates in Applied Science, Technical Science @ Southern Illinois University, Carbondale From 1990 to 1994 MISM & MBA (TBC) @ Keller Graduate School of Management of DeVry UniversityLeadership in the Global Enterprise @ Thunderbird School of Global Management Tom Gibson is skilled in: Contract Negotiation, IT Outsourcing, Strategic Partnerships, Strategy, Cloud Computing, Project Management, New Business Development, Income Statement, Leadership, Business Alliances, Acquisition Integration, Enterprise Software, Product Development, Program Management, Business Development