Innovative, product-oriented and customer-focused technology, operations and business development executive with demonstrated success increasing revenue and market share, launching and scaling successful new business lines, launching new software products, reducing cost, and improving customer satisfaction for consumer, SMB and enterprise customers in customer-facing operations for both large public companies and startups. Especially adept at and entrusted for engaging, analyzing, developing actionable plans and driving execution for continuous process, product, system, and organization performance improvements for greater efficiency, predictability, reduced cost and customer satisfaction. Areas of Expertise: Software Development, Vendor Selection / Management, Product Management, Account Management, Business Development, Customer Success, Sales, Business Process Optimization, P&L Management, Team Building, Restructuring, Change Management, Strategic Negotiation and Contracting, and Strategic Planning.

Chief Business Operations Officer @ From May 2012 to Present (3 years 8 months) San Francisco Bay AreaSVP & CTO @ From August 2011 to May 2012 (10 months) San Francisco Bay AreaVP & CTO @ From February 2006 to August 2011 (5 years 7 months) San Francisco Bay AreaSenior Consultant, Software Services for Websphere @ From April 2004 to February 2006 (1 year 11 months) San Francisco Bay AreaDirector, Operations and Delivery @ From November 1999 to April 2004 (4 years 6 months) San Francisco Bay AreaManager, Field Service and Support @ From June 1997 to November 1999 (2 years 6 months) Senior Consultant @ From April 1995 to June 1997 (2 years 3 months) Engineering Assistant @ From June 1993 to March 1995 (1 year 10 months) Engineering Assistant @ From January 1993 to June 1993 (6 months) Engineering Assistant @ From April 1991 to December 1992 (1 year 9 months) Specialist, Telecommunications Operator @ From January 1986 to December 1988 (3 years)

Todd Martin is skilled in: Product Management, Start-ups, Business Intelligence, Software Development, Enterprise Software, Management, Leadership, SaaS, Business Development, Cloud Computing, New Business Development, Strategic Partnerships, Consulting, Agile Methodologies, Enterprise Architecture