I am passionate about leading teams and delivering quality results. I offer over 12 years of diverse leadership experience in a variety of business disciplines; including sales, operations, and project management. My experience demonstrates a track record of developing talented, high-performing, collaborative teams.
Director Asset Integrity @ From April 2015 to Present (9 months) Vancouver, Canada AreaGroup AP Team Leader - Stores, Western Canada @ Responsible for Assets Protection strategies within Western Canada, consisting of 5 provinces, 44 stores and 5,500 Team Members. I was accountable for the 100+ Assets Protection Team Members, their performance results, and execution of related company programs for Western Canada. In addition, I was one of four individuals that made up the Western Canada Leadership team - collectively responsible for the the strategic alignment of priorities, performance results, and profitability of the Group
• Responsible for leading and managing Assets Protection in the areas of: Operational Shortage, Theft, Fraud, Health & Safety, Security, Investigations and Crisis Management.
• Ensure strategic alignment and execution of departmental goals with overall organizational objectives, strategy, policies and procedures.
• Accountable for managing a payroll and budget of $8 million.
• Manage the performance results and leadership development of Assets Protection Team Members including District Managers, District Investigators and store AP leaders.
• Collaborate and build strong partnerships internally with cross functional departments as well key external partners such as police agencies.
• AP related project management and execution for store opening such as technology implementations. From June 2014 to April 2015 (11 months) Assets Protection Business Partner @ From January 2013 to June 2014 (1 year 6 months) Toronto, Canada AreaDirector Business Development, International @ I worked within the Verisk Crime Analytics division responsible for software development in the areas of data management and analytics. I was responsible for the development and execution of strategies that focus on creating brand presence, sales growth and the development of strategic business partnerships in new countries. I was directly accountable for the results and delivery of all sales, projects, products, and services with existing and new client relationships in Canada and United Kingdom.
(Enabl-u Technologies was acquired by Verisk prior to 2011, however, the company did not take on the Verisk name until 2012).
• Lead international expansion into Canada and United Kingdom.
• Delivered Software as a Solution (SaaS) in the areas of data management and analytics.
• Directly accountable for the results and delivery of all projects, products, and services with existing and new client relationships including contract negotiations.
• Managed, consulted and negotiated strategic relationships and sold SaaS based solutions to large corporations, associations and government agencies across multiple industries (Salesforce CMS trained).
• Project Management and execution of newly developed projects, implementations, initiatives or partnerships (Agile/Scrum/Jira trained).
• Actively managed key customer relationships and initial product launch to ensure maximum value of current or new products and smooth transition from project phase to client support.
• Identify opportunities to develop brand presence, recognition, and credibility in new markets.
• Responsible for revenue growth through new or existing business lines, products or services.
• Ensure and oversee privacy regulations and compliance in current or new markets. From January 2011 to January 2013 (2 years 1 month) Toronto, Canada AreaAssociate Vice President, Operations @ As a member of the associations senior management team I reported directly to the Chief Operations Officer. Responsible for the results and development of strategies that align with overall business objectives of the association in the areas of Loss Prevention, Events, Training & Education, and Technology. Accountable for the performance, budgets and service outputs of these areas and the management teams who lead each department.
• Coached, managed, mentored, and developed team members.
• Developed and managed multiple departmental strategies and budgets.
• Set departmental goals and strategy in alignment with overall organizational objectives.
• Established training objectives and participated in public speaking engagements.
• Worked with various levels of government and government agencies.
• Secured and executed government and/or privately funded research and service projects.
• Managed and/or sponsored key business growth opportunities. From January 2010 to January 2011 (1 year 1 month) Toronto, Canada AreaDirector Training, Education & Loss Prevention @ From May 2008 to March 2010 (1 year 11 months) Toronto, Canada AreaRegional Asset Protection Manager @ As part of the initial introduction of Asset Protection into the company this role reported to the Chief Supply Chain Officer and was focused on introducing fundamental loss prevention principles into the company and developing the foundational elements on which a program could be built.
• Liaison with various functional areas on physical, procedural and policy controls in order to detect and mitigate risk and liability for the company.
• Develop and implement programs directed at improving profitability through reduced shortage margins.
• Train, coach and facilitate loss prevention training for regional and corporate management teams.
• Oversee company inventory control and audit functions.
• Oversee company internal, external investigations and brand protection concerns.
• Liaison with law enforcement and other retail companies regarding organized retail crime.
• Liaison with corporate legal council on criminal and/or civil recovery efforts.
• Manage budget and resource allocation. From October 2006 to May 2008 (1 year 8 months) Toronto, Canada AreaLoss Prevention Supervisor @ Supervised Loss Prevention program - Logistics
Investigations
Organized Retail Crime
Multi-brand (Old Navy, GAP, BR) Canada From April 2000 to October 2006 (6 years 7 months) Toronto, Canada Area
Theresa Rowsell is skilled in: Leadership, Team Leadership, Cross-functional Team Leadership, Management, Strategy, Business Development, Retail, Training, Team Building, Strategic Planning, Coaching, Loss Prevention, Asset Protection, Internal Investigations, Organized Retail Crime