Looking to talk about business opportunities with Shopify? Email me thea@shopify.com or include a note when you connect.
Business Development Manager @ From April 2014 to Present (1 year 9 months) Ottawa, Canada AreaCustomer Support Team Lead @ From March 2013 to March 2014 (1 year 1 month) Ottawa, Canada AreaEcommerce Consultant (Guru) @ From January 2013 to March 2013 (3 months) Ottawa, Canada AreaAssistant Manager @ • Manage all aspects of 10M+ store, 25% growth over last year.
• Hire, train and develop a team of 35 employees and 10 floor managers.
• Complete fiscal financial planning, community event planning for the year
• Manage budgets, variety of administrative responsibilities including payroll
• Train & development a strong leadership pipeline From August 2011 to December 2012 (1 year 5 months) Ottawa, Canada AreaSocial Media Manager @ • Create and manage social media content for multiple lululemon athletica locations (including Facebook, Twitter, Foursquare, and blogs).
• Expanded following over 200% in a few months.
• Train and develop social media teams at each store. From May 2009 to December 2012 (3 years 8 months) Operations Lead - Warehouse Sale @ • Managed the traffic flow and security for 18,000 visitors over 3 days, grossing 3 million in sales.
• Trained 15 section leads, who then trained and managed their teams of 6-12 employees.
• Ordered supplies, planned sale set up and coordinated multiple teams for set up, during the sale and take down.
• Fast paced environment; able to think critically and in the moment in order to solve problems.
• Maintained customer satisfaction during and after the sale by offering out of the box solutions. From December 2011 to January 2012 (2 months) Ottawa, Canada AreaKey Leader @ • Managed retail floor and preformed daily operational duties.
• Focused on team development and training.
• Managed hiring & recruitment. From May 2010 to August 2011 (1 year 4 months) Toronto, Canada Area
BAH, Health Studies @ Queen's University From 2006 to 2010 Thea Earl is skilled in: Social Media, Event Planning, Facebook, Marketing, Leadership, Blogging, Recruiting, Training, Management, Advertising, Sales, Retail, Time Management, Budgets, Social Media Marketing