I'm hiring! - Join our fun and motivated team. - http://bit.ly/1Mnk43D If you stop innovating, work (and life) become monotonous repetition. In all things, creativity and change are the core components of progression. In each position I've held during my career, I've looked for innovative solutions and ways to improve processes and add value. It's led me to where I am now, at a company helping marketers better understand and interact with their customers. I believe diving into cultures of creativity and change is the best way to ensure a positive future, both personally and professionally. The start-up community excites me. I love living in an area where start-ups emerge and are celebrated. I strive to stay engaged with the activities of new ventures and connected with those that are driving them. I ask questions like it's my job (it kind of is) and problem-solving makes me tick. Let's connect.

Manager, Sales Productivity @ Windsor Circle is a Predictive Lifecycle and Retention Marketing platform. We help retailers grow customer lifetime value and increase customer retention. Our clients see an average of 10x ROI and 17% lift in retention rates after 12 months. We have the industry’s only guaranteed, enterprise grade data integrations between eCommerce and email software. Our platform includes a retention analytics suite, custom segmentation, and behavioral tracking to build rich consumer profiles. We power predictive, personalized, and automated marketing programs through the entire lifecycle, including browse abandonment, cart recovery, post-purchase, product replenishment, loyalty, and win-back campaigns using a retailer’s existing marketing software. From February 2015 to Present (11 months) Raleigh-Durham, North Carolina AreaAccount Executive @ From July 2013 to January 2015 (1 year 7 months) Raleigh-Durham, North Carolina AreaAccount Executive @ KnowledgeTree bridges the traditional divide between marketing and sales teams by streamlining collateral creation, discovery, and feedback. Marketing teams gain insight into what collateral is being used and is most effective. Sales teams have the best collateral for each customer automatically recommended for them. From April 2013 to July 2013 (4 months) Raleigh-Durham, North Carolina AreaInternal Auditor @ Financial Controls Access Database (Development, Internal Sell, and Implementation) - Created database to ease ownership of 200+ financial controls - Sold database’s value to finance staff and trained 30+ users - Began project on my own initiative Confident, articulate, and persuasive communicator (PowerPoint guru) - Present projects and results to Sr. Management on numerous occasions - Asked to present at leading development conference for young CPAs - Assist Management to compile complex communications Perform operational, compliance and financial reviews - Quickly comprehend new processes from technical IT to financial internal controls - Meet with key teams (Finance, Service Center, Products, IT) to walk through processes - Analyze processes and testing results to develop meaningful recommendations - Obtain buy-in from Management on the value-add and relevance of recommendations - Follow-up regularly on issues and build relationships with staff across the organization Team champion for our audit documentation software, team budget, and purchasing From November 2011 to March 2013 (1 year 5 months) Internal Audit, Security & Privacy Analyst @ Work with the internal audit team to insure compliance with regulatory and company policies. Handle internal incidents and inquiries pertaining to the Security & Privacy Office (SPO). Prepare communication from SPO to management concerning risks. Document findings and compensating controls, as well as standard operating procedures and new SPO policies. Assist in vendor site reviews. Write and edit company security policies. From December 2010 to November 2011 (1 year) AR Intern @ Intern for the dues collection season Create and develop quotes for membership renewal and product purchases Outreach to customers concerning their information and remittance advice Work with large firm payments ($10k to $2m) From June 2010 to December 2010 (7 months)

Bachelors of Science, Business Administration; Accounting @ The Ohio State University From 2007 to 2010 Centerville High School From 2003 to 2007 Taylor Knapp is skilled in: Management, Sales, SaaS, Start-ups, Salesforce.com, Leadership, Analysis, Sales Operations, Auditing, Internal Audit, Internal Controls, Accounts Receivable, Accounting, US GAAP, Financial Analysis, Financial Reporting, Budgets, Access, Managerial Finance