An innovative, creative thinker with the skills to produce quality solutions, that take into account both the present situation and future considerations. Strong ability to build, guide and develop successful teams in both specialty and big-box environments. Consistently developed luxury businesses through strategic planning, presentation and follow-up.
Gallery Associate Leader @ Delivering first-class service while creating a luxury experience both internally and externally. Work in partnership with the Design team to develop strategies for business outreach and growth. Attract the right talent, while coaching and mentoring in the moment to continuously drive results through empowerment and accountability. From November 2014 to Present (1 year) Store Manager @ Conducted weekly touch-bases with managers to review and analyze reports, determine the needs of the business, and set strategies. Responsible for the Michael Kors signature in-store luxury experience, managing the clientele program and utilizing client information to increase sales and client contact. Facilitated quarterly all-store training seminars to support, educate and provide follow up for the Jet-Set Service experience model. Recruit, train, and developed staff ensuring all positions are filled in a timely manner with top-talent and qualified candidates. From November 2010 to November 2014 (4 years 1 month) Co-Manager @ Responsible for the life cycle of sales associates in driving profitable, top-line sales and customer loyalty growth at the Lexington Avenue flagship location. Accountable for talent management of direct reports, payroll, visual presentation, brand guide planning and merchandising of the store. Took a lead role in product training seminars for store population.Executed and oversaw new product launches and celebrity personal appearance events within the store. Consistently maintained conversion, new accounts, ADS and segment accountability above store and company standard. From November 2009 to October 2010 (1 year) Greater New York City AreaSales Manager @ Oversaw Sales Associates in guiding the success of the Men's Designer and Home Store divisions by guiding, training and motivating the selling team and clienteling culture. Developed and managed the service environment by providing an organized shopping experience for our clients. Built solid relationships with vendor community and business managers to ensure proper product allocation, assortment and top client events. Hands on in floor moves, product placement, promotions and plan execution. From January 2007 to November 2009 (2 years 11 months) Merchandise Manager @ Communicated divisional merchandising concepts to stores through lifestyle concepts and trends in the accessory, social dresses, outerwear, women's ready-to-wear and children's businesses. Oversaw and executed all operational functions including, but not limited to, visual presentation, markdowns, return-to-vendors and transfers within company standards and compliance levels. Trained sales teams in presentation techniques and worked with store realignments, renovations and reallocation of floor space. Maintained strong partnerships with Sales Managers in event execution and merchandise opportunities to build specific businesses. From October 2002 to January 2007 (4 years 4 months)
B.A, Fashion Studies @ Montclair State University From 2002 to 2005 Tara Giannolla is skilled in: Team Building, Product Knowledge, Inventory Control, Profit, Customer Service, Trend Forecasting, Driving Results, Retail Sales, Store Operations, Luxury Goods, Strategic Planning, Store Management, Visual Merchandising, Trend Analysis, Multi-channel Retail, Associate Development, Retail, Apparel, Styling, Fashion, Assortment, Sales, Merchandising
Websites:
http://www.michaelkors.com