Sales & Financial System Lead @ Entertainment Publications
Implementation & Training Consultant @ Pocket Nurse®
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10+ years experience leading System Implementation and Business Process Analysis projects.
Enterprise Software Tools including: NetSuite, PeopleSoft, Salesforce, SAP Business One, Jira Project Management, Basecamp, Excel, Word, PowerPoint, Visio, SharePoint, Outlook and many web-based collaboration tools.
Business Consultant @ From February 2015 to Present (9 months) Cleveland/Akron, Ohio AreaSales & Financial System Lead @ (new owner HSP Acquisition
10+ years experience leading System Implementation and Business Process Analysis projects.
Enterprise Software Tools including: NetSuite, PeopleSoft, Salesforce, SAP Business One, Jira Project Management, Basecamp, Excel, Word, PowerPoint, Visio, SharePoint, Outlook and many web-based collaboration tools.
Business Consultant @ From February 2015 to Present (9 months) Cleveland/Akron, Ohio AreaSales & Financial System Lead @ (new owner HSP Acquisition LLC, purchased company from bankruptcy and re-hired key employees)
Product Owner (NetSuite Administrator) on Agile Project/Development Team
•Led multiple upgrade projects, guiding 7 business teams (325+ users) through regression testing, new functionality, and necessary business process changes.
•Configured and launched Sales Activity Tracking processes for sales teams in 3 distinct sales channels
•Implemented integration of Pardot Marketing Automation software for custom product marketing team From June 2013 to January 2015 (1 year 8 months) Troy, MI (work location - Northeast Ohio)Implementation & Training Consultant @ I supported a Pittsburgh area client during initial launch of NetSuite system, first on a full-time W-2 basis and later as a part-time Contractor.
•Designed and Delivered custom on-site user training to sales and back-office teams
•Led sessions to document business processes from Quote to Invoice, created custom fields, screens and customer facing forms as requested by client
•Advised and Built sales rep reporting and dashboards to guide day-to-day sales efforts From April 2013 to October 2013 (7 months) Monaca, PASales & Financial System Lead @ Product Owner (NetSuite) on Agile Project/Development Team
•Liaison between CRM/ERP business owners and IT Department
•Designed custom processes which automated seasonal order entry (saving 900 hours of temp labor annually) and allowed for creation of monthly statements for consignment sales to improve cash-flow
•Prioritized all NetSuite production support issues for CRM, ERP and back-office functionality through daily stand-ups with development team and ITIL best practices From July 2012 to March 2013 (9 months) Troy, MI (Work Location: Northeast Ohio)Senior Business Systems Analyst @ Supervised a team of 3 Systems Analysts supporting Sales/Financial aspects of the business and functioned as the designated SME for PeopleSoft & NetSuite systems
•Core member of software selection and business process re-engineering and implementation team moving from PeopleSoft to NetSuite; Responsible to validate vendor’s statement of work on customizations
•Translated requirements into functional specifications for CRM/ERP processes, user interfaces and integrations; Decision maker for data migration & integrity during NetSuite implementation
•Developed user acceptance testing plans and led testing team of 25 testers From December 2008 to July 2012 (3 years 8 months) Troy, MIBusiness Systems Analyst @ Divisional liaison between sales users, operations and application development teams
•Drove system enhancement projects; largest was project to auto-assign incoming sales leads from website, reducing the time to contact leads from one week to one hour.
•Created re-usable testing plans for new product lines and led execution of testing, defect management and issue resolution.
•Winner of “Most Collaborative Employee” award while being a full-time telecommuter From May 2005 to December 2008 (3 years 8 months) Troy, MIManager of Information Technology @ Accountable for corporate systems: CRM/ERP/Back office, Exchange Server, Citrix Platform
•Served as the project lead on SAP Business One ERP implementation
•Managed budget for hardware, application developers and outside consultants
•Supervised in-house and contract desktop support technicians From February 1999 to May 2005 (6 years 4 months) Troy, MISystems Administrator @ Assisted in building the company network from 5 users to 75 computers and users in 4 locations
•Installed Citrix technology across enterprise
•Performed user administration and provided technical support for all users
•Procured hardware and software; Negotiated vendor service contracts From September 1995 to February 1999 (3 years 6 months) Troy, MI
Bachelor's degree, Business Administration/Marketing @ University of Michigan-Flint Tanya Weatherholt is skilled in: CRM, NetSuite, Cross-functional Team..., Project Management, Strategic Planning, Data Analysis, Business Process..., Business Process..., Salesforce.com, Process Improvement, Integration, Business Process, Operations Management, Sales Operations, Business Intelligence, Vendor Management, PeopleSoft, Business Analysis, Consensus Building, Management, Strategy, Program Management, Marketing Strategy, Analytics, Forecasting, Sales Process, Training, Team Leadership, Sales, E-commerce, SharePoint, Team Building, ERP, Lead Generation, SaaS, Enterprise Software, Account Management, Sales Management, Agile Methodologies, Competitive Analysis, Leadership
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