Head of IT Service Delivery Department @ From July 2011 to Present (4 years 6 months) Head of IT Service Support Department @ From January 2009 to June 2011 (2 years 6 months) Deputy Head of IT Service Delivery Department @ From June 2005 to December 2008 (3 years 7 months) Wroclaw, Lower Silesian District, PolandManager of Central Banking System @ From June 2001 to May 2005 (4 years) Wroclaw, Lower Silesian District, PolandBranch IT Administrator @ From April 1994 to May 2001 (7 years 2 months) Lower Silesian District, Polkowice County, Poland

Szymon Kowalczyk is skilled in: ITIL, IT Management, Project Portfolio Management, IT Service Management, Business Continuity, Business Analysis, PRINCE2, IT Operations, Business Process Improvement, Information Technology, Change Management, IT Strategy, Outsourcing, Information Security Management, Disaster Recovery