Chief Operating Officer (COO) @ Founded in 2015, Cue is based in New York City, but from its beginning has set out to advance the way people shop from all over the world. It was built by a team of an innovative, smart, and highly creative people who had a vision of how great shopping could be,
Chief Operating Officer (COO) @ Founded in 2015, Cue is based in New York City, but from its beginning has set out to advance the way people shop from all over the world. It was built by a team of an innovative, smart, and highly creative people who had a vision of how great shopping could be, by advancing the ways people already shop today. Cue provides software that gives retailers the ability to get to know their customers and deliver on exactly the things they want. It uncovers insights directly from the things shoppers are engaging with and can identify influencers, create personalized offers, and reward loyalty. It’s a central hub of shopping data that is quickly changing how the retail industry does business. From July 2015 to Present (6 months) Greater New York City AreaChief Revenue Officer (CRO) @ Building a customer focused + high performance organization with the goal of giving companies a way to collaborate around ideas and give decision makers a better way to solve some of their biggest challenges. Our mission is to make enjoyable software for the enterprise that ignites creativity across disciplines and departments within an organization. From August 2013 to July 2015 (2 years) Greater New York City AreaSVP of Sales @ From February 2013 to August 2013 (7 months) VP, Sales & Operations @ Co-founder and commercial engine responsible for company growth from zero revenue and 2 employees to over 175 employees, 16,000 clients and more than $30 million in revenue. Co-developed both the strategy and direction reaching some of the industry’s top growth accolades and successful monetization to a public company.
Consistently exceeded revenue goals including revenue growth of more than 1,300% between 2004 and 2007. Other accomplishments include: establishments of new revenue streams, generated the largest revenue worldwide in email archiving vendors’ category, doubling the growth of the second fastest growing vendor, drove the company to become the top SaaS (Software-as-a-Service) archiving vendor in the financial services industry, instrumental for the development of innovative and creative sales strategies based on value-added selling leading to #1 rating in industry survey, and enforced cross-functional programs to enhance operational efficiencies and client satisfaction leading to retention rate of more than 99%.
Accolades include: Acknowledged as the fastest growing email archiving vendor in the worldwide market according to an IDC market analysis; Ranked at #1 at an Osterman Research survey among SaaS archiving vendors in six categories in terms of overall satisfaction, uptime, and overall customer service; Recognized as the 2nd among Oregon’s fastest growing private companies in 2008, 1st in 2009, and in Top 10 in 2010; Earned the highest rank as email archiving vendor in the Inc. 500 | 5000 for four consecutive years from 2008 to 2011; Positioned the company in #98 in the Deloitte Technology Fast 500 in 2009, #61 in 2010, and #151 in 2011. From 2003 to January 2013 (10 years) Greater New York City AreaProject Management @ From August 2000 to 2003 (3 years)
BS, Management Information Systems and Services @ University of Vermont From 1996 to 2000 Bishop Guertin From 1992 to 1997 Steve Finnern is skilled in: Sales Management, Direct Sales, Federal Government Sales, Regulated Industries, Internet Entrepreneur, SaaS, Salesforce.com, Solution Selling, Sales Process, New Business Development, Business Development, Cloud Computing, Enterprise Software, Strategy, Cross-functional Team Leadership, Leadership, Management
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