• General Management and business development of up to 650 people in 5 countries
• International work and living experience in Asia Pacific, Europe and North America
• Creation and commercialization of new business opportunities / products and architect innovative solutions for clients
• 10 year in sales and marketing for B2B and B2C services and fast moving, high value consumer goods
• Negotiations for trade, divestures, mergers & acquisitions and development of multicultural alliance partnerships
• Management of complex information technology and country roll-out projects
• Industries: telecom, retail, internet, outsourcing services for customer care and supply chain, medical devices, consulting
Specialties:Starting & Growing Companies, Expanding Internationally, General Management, Product & Business Model Strategy, Mergers & Acquisitions M&A, Venture Capital, Sales & Marketing, Business Development, Asia, China, Singapore, Switzerland, USA, Internet, eCommerce, Start-up, Startup, Multinational, Retail, Telecom, Mobile Applications, Wireless, Offshore Software Development,...
Owner @ Beliani is a successful online retailer for bulky furniture (outdoor, indoor) which offers stylish designer furniture for compelling prices over multiple distribution channels. The company is expanding fast internationally. From November 2009 to Present (6 years) Vice President Residential Customers, Deputy CEO @ Overall responsibility for the residential market of Orange Switzerland, including distribution channels (retail, Orange centres, e-channels), customer relations and supply chain. Oversees a total of 650 people and is responsible for approximately 85% of Orange Switzerland revenues and operating profit.
• Increased retail footprint from 50 to 70 Orange Centres via acquisition and organic growth.
• Launched new eCommerce platform and doubled share of online sales channel.
• Launched key initiatives to transform customer care, sales and supply chain to gain efficiency and reach higher customer satisfaction.
• Acted as deputy CEO. From July 2008 to October 2009 (1 year 4 months) Director Business Solutions @ Building up for the leading hearing aid manufacturer a new “added value services” business unit in the initial areas of financial services, marketing, training, Software.
• Developed and rolled-out consumer credit financing solution in 7 countries.
• Localized practice management Software and rolled-out internationally as a Software as a Service (SaaS).
• Developed global insurance / warranty extension concept
• Developed global comprehensive training program concept (sales, marketing, product etc.) for hearing aid dispensers.
• Developed auditory training concept for end consumers From 2006 to 2008 (2 years) General Manager Asia Pacific @ Responsible for subsidiaries in Singapore, China, Australia and Japan in the field of outsourcing services in end-to-end supply chain management (logistic), customer relationship management (contact center) and financial services for fast moving, high value consumer goods.
• Let team of up to 550 people in 5 locations in Asia Pacific
• Built up from scratch strong sales pipeline in Asia Pacific topping 25 mio US$ in sales
• Reported all-time record in profit for Singapore operation after successful turnaround
• Formed and monitored strategic global alliance with largest Japanese supply chain company
• Entered the Japanese market in opening a call center
• Developed technical support service as a new call center offering
• Acquired and integrated a supply chain company in China From 2004 to 2006 (2 years) Ad Interim Management @ Retail Industry: Major Swiss computer retailer – Computer Express AG
• Developed for stakeholders liquidation concept
• Realized mass layoff of employees and full liquidation
Manufacturing Industry: World leading manufacturer of bridge bearings and expansion joints – mageba S.A.
• Acquired and integrated a Swiss competitor
• Wrote business plan to offshore production to China
Service Industry: Staffing service company specialized in building & construction industry – Bellini Personalberatung AG
• Trained sales force and reorganize marketing
• Proposed turn around with the vehicle of a rescue company
Media Industry: Publishing house for architects – PSA publishing AG
• Built up sales force and developed international roll-out
Technology Industry: Application Service Provider - WeTellYou.com AG, a knowledge management ASP solution for major Internet portals and corporations. Roll-out in Switzerland, France, Germany, Italy, USA, Canada, Mexico. From 2001 to 2004 (3 years) CEO @ Retail Industry: CEO of Auktion24 AG (competitor to eBay), biggest retail auction site in Switzerland selling its own products over the Internet. Company was sold to Ricardo AG.
• Revenue 40 Mio. US$ in gross auction value.
• Developed key accounts such as Migros (#1 retailer), Fust, F2, Swissair (#1 airline), Imholz (#2 travel agency)
• Set-up merchandising, logistics, warehousing and customer care
• Recruited and trained country managers from 15 European countries
• Managed local public relation and marketing campaigns
• Negotiated trade sell and sold company to Ricardo AG to form Europe’s largest Internet auction house. From 1999 to 2001 (2 years) Consultant @ Business Consultant at Andersen Consulting (Accenture), responsible for the global roll-out of a software application and for the development of Internet startups. Worked in many different countries including Switzerland, UK, Germany, Canada and USA in the industries Telecom, Financial Services, Utilities and Retail on the following assignments.
• Retail Industry: Launch of Internet Travel Portal.
• Utilities Industry: Cost Cutting & Competence Management
• Insurance Industry: Software Roll-Out into 10 Countries
• Telecommunication Industry: IT Department Reorganization From 1997 to 1999 (2 years) Managing Director of Apple Distributor and Retailer @ • Generated sales of 1 mio US$ annually
• Imported and assembled computer parts from USA and Asia
• Set-up first Apple Internet mail order store in Europe From 1990 to 1997 (7 years)
Executive Education, High Potentials Leadership @ Harvard Business School From 2009 to 2009 Executive Education, Finance and Accounting for the Nonfinancial Executive @ Columbia University - Columbia Business School From 2008 to 2008 Executive Education, Delivering Outstanding Services Programme @ INSEAD From 2006 to 2006 MBA, Business Administration @ University of Zurich From 1992 to 1997 Stephan Widmer is skilled in: Venture Capital, Start-ups, Telecommunications, Wireless, E-commerce, Retail, Mobile Applications, Offshore Software..., Multinational, Outsourcing, New Business Development, Operations Management, Mobile, Business Development, Executive Management, Call Centers, Mobile Devices, Supply Chain, Contract Negotiation, Leadership, SaaS, E-Commerce, Strategy
Websites:
http://www.orange.ch