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Stela Xheli

Senior Manager Customer Insights @ Zalando SE

Stela Xheli Contact Details

Berlin Area, Germany
Senior Manager Customer Insights @ Zalando SE
Senior Business Analyst @ ALBtelecom Albania
Senior Data Analyst @ ALBtelecom Albania
2009, Bachelor of Science, Business Informatics @ University of Tirana

Senior Manager Customer Insights @ From September 2015 to Present (4 months) Senior Business Analyst @ • Modeling and profiling the customers based on their value and behaviors (customer segmentation, churn prevention, propensity modeling, etc.), following those outputs on DWH and evaluating the results. • Develop incentive programs in order to attain aggressive customer data retention/churn reduction 

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