Day to day tasks: - Coordination 2nd line support incidents and IMAC (process and methods, tools, resources etc.) - Managing different projects related to clients expectations - Asset, stock and inventory management - Guard duty support 24/7 - Day to day planning and organization team level 2 - Client complaints management - Reporting to management - Training on the job

Team Coordinator @ From September 2011 to Present (4 years 4 months) Brussels Area, Belgiumservice engineer @ From November 2009 to September 2011 (1 year 11 months) Conductor @ From February 2005 to 2009 (4 years) Centrale meldkamer DF @ From 2002 to 2005 (3 years) Kalandervoerder @ From 1999 to 2002 (3 years)

Prince2, Projectmanagement @ Econocom From 2014 to 2014 ITIL @ Econocom From 2013 to 2013 Managing and administrating Windows 7 @ Econocom From 2011 to 2011 network engineer, cisco ccna @ Erasmushogeschool Brussel From 2008 to 2009 MBO, Electromechanica @ rovc Eden From 1997 to 1999 C/D niveau, Electrical and electronic engineering @ TS Weert From 1991 to 1995 Simi Berrehili is skilled in: Leadership, Office 2003 & 2010, Windows XP Pro, windows 7, Networking, Active Directory, SCCM, Microsoft Exchange, Troubleshooting, Cisco Technologies, Project Management, Windows 7 Migration, Migration Projects, ITIL v3 Foundations Certified, PRINCE2