My interest in problem solving and logical thinking is what inspires me and the reason I chose this career. Working with agile methodologies allows me to produce innovative solutions rapidly for everyday business problems. I enjoy building relationships with end users and find it rewarding to deliver new functionality to the business

CRM Technology Manager @ From August 2015 to Present (5 months) Saleforce.com Business Analyst @ From March 2014 to July 2015 (1 year 5 months) IT Consultant @ Bluewolf is a global pack of experts committed to partnering with clients to attain Agile Business Transformation. Only Bluewolf can bring 10 years of best practices to every project and guarantee its success. Our world-class portfolio proves our ability to match our Agile methodology with unparalleled vision. From demand generation to closed sales, channel effectiveness to customer care, Bluewolf helps clients attain efficient, responsible business performance, gaining the label of tomorrow's business standard. With over 3,000 clients, Bluewolf is the clear choice for success. From November 2009 to March 2013 (3 years 5 months) Salesforce Consultant @ In this role I was working with the client’s internal team to ensure we provide a fast efficient response to user queries from all levels of management. The queries range from data maintenance tasks such as deleting, merging and transferring records to configuration and user interface changes. I also undertook Data migration and data quality projects, Other projects include setup of mobile profiles for blackberry user and set up of the salesforce.com outlook app. To aid the internal staff I also designed and documented an operations manual of how to identify processes and manage these queries. From February 2009 to November 2009 (10 months) Salesforce Developer @ In this role I was responsible for reporting on the progress of different projects at each stage in the development lifecycle, liaising between client contacts and development teams, ensuring requirements are conveyed from analysis through to testing, working with consultants to configure and customise Salesforce.com CRM systems, working with the development team programming triggers, methods, classes and test methods in Apex From June 2008 to October 2008 (5 months)

Bachelor of Science (BSc), Computer Science @ Coventry UniversityBachelor of Science (BSc), Computer Science @ University of Westminster Sheena Patel is skilled in: Solution Architecture, Agile Methodologies, Requirements Analysis, Integration, Databases, Software Development, Business Intelligence, Java, Salesforce.com, Salesforce.com Certified Administrator, Salesforce.com Certified Developer, Salesforce.com implementation, Salesforce.com Certified Consultant, CRM, Business Analysis, Cloud Computing, Consulting