Community Manager @ From March 2015 to Present (10 months) Leasing Manager @ Oversees the leasing team by providing motivation, weekly huddles, and training. Responsible for weekly reporting of leasing activities to upper management. Determine monthly and individual leasing goals along with the community manager. Provides a support system for the leasing team, and a method for daily accountability of leasing activity. Evaluate pricing and specials weekly with the general manager. Ensures follow up is above company standards weekly. Responsible for coordinating all community outreach, marketing, and locator visits. Accepted into Leading Edge (a very highly competitive program for top performers) From June 2014 to February 2015 (9 months) Resident Relations Specialist @ Managed renewal process and maintaining a healthy renewal percentage. Managed delinquencies and processed rental payments. Including but not limited to making phone calls, written correspondence, and legal actions. Lowered delinquency percentage and has maintained it below company standards. Delivered excellent customer service by addressing all resident related issues effectively and timely. Sent written correspondence to residents regarding complaints and violations reported. Completed weekly report of the properties activities and goals. Contact person between the property and our third service utility biller; resolving issues and discrepancies between the two. Provided guidance to office staff regarding policies, procedures, and lease reviews. Signed and reviewed lease and applicable addendums with new residents and renewals. Other duties included taking prospects on tours, running applications, completing move in and move out inspections, making follow up calls. Coordinated resident and employee functions ATLAS (Aimco’s yearlong leadership program) graduate From January 2011 to June 2014 (3 years 6 months)

Bachelor's degree, Political Science and Government @ Rutgers University From 2004 to 2006 2014, Property Management @ NJ Real Estate License Sharon Nyantekyi is skilled in: Affordable Housing, LIHTC, Leases, Apartments, Real Estate, Real Estate Development, Fair Housing, Property Management, Rentals, Lease Administration, Disposition, Tax Credits, Section 8, Tenant, Yardi, Contract Negotiation, Customer Service, Dispositions, Residential Homes