User-centric design thinking. Excitable, empathetic and enthusiastic leader of/glue within cross functional teams working with data, design and technology to change the world. Gravitate towards 'product' jobs and places with passionate people. Hands-on skills, embracer of radical change. I've worked in both start-ups and large organisations, across a whole host of sectors. Love a challenge.
Some of my interests & areas of experience:
- design thinking - as a way of life
- user-centred design (research, prototyping, testing, customer journey mapping, heuristics, etc)
- Agile principles (Scrum/Lean/Kanban) and people before process
- service design and delivery (people, processes and patterns)
- product management (in many of its varied guises)
- qualitative and quantitative analysis (Google Analytics, SQL, etc)
- UI / HCI (IA, content strategy, navigation, design)
- fin-tech (loan origination and credit scoring systems, machine learning)
- start-ups (people, team and process development; rapid growth and development; lean/MVP)
- idea generation and new product development (facilitating, prototyping, project mgmt, etc...)
- digital marketing (SEO, PPC, CRM)
Head of Tech Delivery @ User-centric digital-first finance at Zopa, the UK's leading peer-to-peer lending company.
Responsible for Agile, UX, data-driven service design, from backlog to build to real customer experience. From February 2015 to Present (9 months) London, United KingdomProduct Manager @ User-centric digital-first finance at Zopa, the UK's leading peer-to-peer lending company.
Responsible for Agile, UX, data-driven service design, from backlog to build to real customer experience. From January 2014 to February 2015 (1 year 2 months) Digital Product Manager @ Responsible for Cancer Research UK's flagship fundraising event Race for Life digital products (website, app, etc) which are used by hundreds of thousands of smartphones, tablets and desktops across the UK everyday. Agile/Scrum Product Owner, part of product Steering Group and line management of a team of digital execs and project manager. From October 2012 to January 2014 (1 year 4 months) london, united kingdomContent Design Team (temporary contract) @ From July 2012 to November 2012 (5 months) london, united kingdomDigital Manager (temporary contract) @ Lean/Agile digital delivery for City of Melbourne-owned consumer-facing digital products:
- That's Melbourne (events and listings website)
- melbourne.vic.gov.au (corporate website)
- Moomba Festival
- Melbourne Music Week From January 2012 to June 2012 (6 months) melbourne, australiaCareer break @ From 2011 to 2012 (1 year) Travelling, variousCommunications and media management @ Various communications and media management roles for the UK Home Office and Ministry of Defence, including overseas adventures to the likes of Afghanistan and Africa.
Press/media handling - Home Office news desk, presentational advice to Home Secretary and Govt ministers; communications strategy; digital comms development - social media, digital comms channels; content/editorial management From January 2006 to 2011 (5 years) London, United Kingdom
BSc, Biochemistry @ University of Bristol From 2000 to 2003 Sharon Kean is skilled in: User Experience, Digital Strategy, Web Analytics, User Interface Design, Usability, Product Management, Digital Marketing, Web Development, Agile Methodologies, Information Architecture, Social Media, Service Design, User Interface