Product Manager at Workday
San Francisco Bay Area
Product Manager @ Workday Pleasanton, CAProduct Manager @ SilkRoad technology Product Manager for SilkRoad Technology's HRMS solution. From May 2012 to October 2014 (2 years 6 months) San Francisco Bay AreaManager @ Accenture Addressed client challenges including the design and implementation of business systems needed for business growth and engaged in business process re-design resulting from mergers...
Product Manager @ Workday Pleasanton, CAProduct Manager @ SilkRoad technology Product Manager for SilkRoad Technology's HRMS solution. From May 2012 to October 2014 (2 years 6 months) San Francisco Bay AreaManager @ Accenture Addressed client challenges including the design and implementation of business systems needed for business growth and engaged in business process re-design resulting from mergers and acquisitions. Promoted to level of manager through roles with increasing levels of individual and management responsibilities. Business Process Design Lead - Cisco Systems, IncImplemented Salesforce.com to replace two disparate case management systems to improve customer satisfaction and reduce business operations costs.Mergers and Acquisitions - Cisco Systems, IncLed a team to analyze an acquired company’s customer operations processes and develop a comprehensive fit/gap analysis. Delivered analysis into an extensive change management framework and managed post integration issue resolution process. Product Manager - ZurichDesigned a process which provided a global view of all transactions related to a customer through the use of a global database. Defined how the global database would be populated with from the regional data sources. Quality Assurance - Fireman’s FundDefined functional tests to verify a new web-based ecommerce policy administration system met its business requirements. The new system provided agents with an easy to use tool enabling the client to expand their product offerings to a larger consumer population. Project Manager - Nationwide Responsible for team operations of a $250M program designed to enable a common policy administration system across recently acquired companies. Business Analyst - AvnetProvided requirements analysis of a custom 'quote to order' ecommerce web application. This new quoting tool would enable a quicker more accurate quote process for their 100,000 plus customers. Business Analyst - JPMorgan ChaseCreated data mapping documentation to enable a large financial services firm to successfully import all consumer, small and middle market banking business of a competitor. From April 2006 to May 2012 (6 years 2 months)
What company does Shannon Archer work for?
Shannon Archer works for Workday
What is Shannon Archer's role at Workday?
Shannon Archer is Product Manager
What industry does Shannon Archer work in?
Shannon Archer works in the Information Technology and Services industry.
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