Shan Shen's Email Addresses & Phone Numbers

📖 Summary

UX/UI Design Intern @ Acton • I was the designer of Acton Rocketskates Mobile App. The App was launched in 2014. Available on the App Store and Google Play. For the full app experience, it requires pairing to Acton electric skates. App Store: https://itunes.apple.com/us/app/acton-app/id931555587?mt=8 • I also designed Acton Rocketskates Kickstarter campaign in 2014 ($550,725 raised). I created visual, and animation work to introduce Acton Rocketskates to the public. The Kickstarter campaign:https://www.kickstarter.com/projects/petertreadway/acton-r-rocketskates-worlds-first-smart-wearable-m• Post to the campaign, I designed Acton's website to allow customers to continue placing pre-orders. From June 2014 to August 2014 (3 months) Mountain View, CAUX Designer @ BlueJeans by Verizon • Core product designer of BlueJeans Meetings desktop application.• BlueJeans desktop app has 1M+ Monthly Active Users and is rated 4.8/5 in NPS score. • Contributed to end-to-end designs in iterative release cycles (Alpha, Beta, GA & Production).• Analyzed user data through NPS, quality surveys, and customer support tickets.• Organized design sprints, demos, and design QA.• Conducted user research through remote user testings and onsite visits.• Created design guidelines for BlueJeans' products (Rooms, Events, and Dolby conference phone).• Assisted in the designs of BlueJeans Support Center. • Mentored 4+ design interns for growing design culture in the team. From July 2016 to April 2018 (1 year 10 months) Mountain View, CAUX/UI Design Intern @ Yoi Corp • The first designer at Yoi and designed the MVP version of Yoi HR software.• Created wireframes, design mockups, and prototypes for product Alpha releases. • Collaborated with product managers and worked closely with engineers to bring designs live.• Created design collaterals for sales and fund-raising demos. • Produced videos and animations to raise brand recognition. From April 2015 to December 2015 (9 months) Los Angeles, CAStudent Assistant @ Art Center College of Design • Teaching assistant for Creative Technology course in Media Design Practices graduate program. I assisted introducing Arduino, Intel Galileo and Spark micro-controllers for design students to create interactive prototypes in the context of the Internet of things(IoT). • Studio management assistant for the equipment room. I managed checkouts and returns of electric devices. I assisted audio-visual support for design workshops, classes, and colloquiums.• I assisted introducing my graduate program to Chinese prospective graduate students. I helped to translate and craft content for communications between my program and top design institutes in China. From November 2013 to March 2015 (1 year 5 months) Pasadena, CAProduct Designer @ Wish • Lead and design Wish for Merchants seller portal and empower 1.5M+ merchants to sell products to global customers through the Wish app. • Craft end-to-end user experience on web and mobile for global merchants. Create holistic design solutions that define problems & goals, map user flows, create high-fidelity designs, prototype interactions, and introduce new product features and services. • Plan and conduct user research throughout the entire product cycle and apply user-centered design knowledge to gather insights from Wish merchants and customers, including email surveys, user interviews, and usability studies. • Lead and contribute to Wish's design system and build a robust mobile-first experience for internal and external users. Manage and maintain design consistency from designing UI components to promoting the Wish brand.• Partner with Product Managers, Engineers, Data Scientists, Content Writers, and Marketing members on cross-functional collaborations to envision and build the future of affordable shopping. • Mentor design interns and junior designers through sharable design documentation, workshops, and 1-1 sessions. Wish for Merchants: https://merchant.wish.com/welcome-v2 San Francisco Bay Area