Selina Brown's Email Addresses & Phone Numbers

📖 Summary

A capable, confident, and charismatic brand ambassador with an ability to acknowledge, understand and respond to a client’s goals, industry and mission statement. Naturally possessing an uplifting, bubbly and approachable personality, I create a vibrant environment where consumers feel comfortable whilst still maintaining very high professional standards. An avid Social Media user, with years of proven experience working at various different conventions across the UK and France (Eurogamer, The Gadget Show, Insomnia, London/Telford/Manchester Comic Con, Leisure Industry Week, etc).Brand Ambassador @ I have represented and raised brand awareness for well-known companies such as 2K Games, Electronic Arts, Nintendo, Sega, Positive Gaming, Beats By Dre and T Pub. • Interacting and engaging with all consumers from all backgrounds. • Advising and providing information about the game, and responding to any queries they may have. • Demonstrating the game to the public. • Managing and engaging with large crowds. • Overseeing any technical difficulties. From September 2010 to Present (5 years 4 months) Brand Ambassador @ • Interacting and engaging with all consumers from all backgrounds. • Advising and providing information about the game, and responding to any queries they may have. • Demonstrating the game to the public. • Managing and engaging with large crowds. • Overseeing any technical difficulties. From September 2010 to Present (5 years 4 months) Quality Assurance @ • I have one year’s worth of experience testing on an AAA title GTA V across all gaming platforms such as PlayStation 3 & 4, Xbox 360 & One, PC and mobile devices. • Experienced in using database software and excel for the input and tracking of bugs and test information. • Worked independently and within a team environment. • Shown dedication by working very long hours and many concurrent days to help release titles of the highest possible quality, within tight deadlines. From June 2014 to June 2015 (1 year 1 month) Hardware Advisor Sony PlayStation @ • Exceeded consumer’s expectations by going that extra mile to help resolve their hardware issues over the phone by going through the relevant steps dependant on the scenario, then providing a solution for that consumer. • Dealt with sensitive and personal information, ensuring their confidentiality through company procedures. • Was responsible for taking payments over the phone and arranging a courier to collect their hardware products from the requested address. • Displayed exceptional time management skills by writing out detailed reports after dealing with every consumer with the company’s call and wrap up time in mind. From October 2013 to 2014 (1 year) Supervisor @ • Ensured that the store achieved the daily/weekly sales targets, working within a commissioned based environment. • Processed returns and refunds in line with company procedures. • Received letters to the company from consumers praising me for my excellent service and knowledge of products. • Occasionally been responsible for the store’s security, including being its key holder. • Occasionally was in charge of several responsibilities such as dealing with the daily banking, stock take control, motivating staff to achieve the daily sales target, planning the weekly Rota for all staff, and accepting the 5:30am deliveries. From September 2011 to October 2013 (2 years 2 months) Selina Brown is skilled in: Advertising, Customer Service, Event Management, Management