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Scott Brunton

Senior Manager, Customer Strategy & Planning, Customer Experience, Products & Marketing

Senior Manager, Customer Value Management at CYBG at CYBG PLC

Edinburgh, City of Edinburgh, United Kingdom

Section title

Scott Brunton's Email Addresses & Phone Numbers

Scott Brunton's Work Experience

Clydesdale Bank

Senior Manager, Customer Strategy & Planning, Customer Experience, Products & Marketing

March 2014 to Present

Glasgow, United Kingdom

Royal Bank of Scotland

Head of Analysis, Insight & Management Information (Interim RBS England&Wales and NatWest Scotland

August 2013 to February 2014

Edinburgh

Royal Bank of Scotland

Consumer & Market Intelligence

June 2012 to August 2013

Scott Brunton's Education

Napier University, Edinburgh

First Class BA (Hons) in Financial Services Financial Services First Class

2006 to 2008

Hawick High School

1978 to 1983

Scott Brunton's Professional Skills Radar Chart

Based on our findings, Scott Brunton is ...

Thoughtful
Initiating
Organized

What's on Scott Brunton's mind?

Based on our findings, Scott Brunton is ...

52% Left Brained
48% Right Brained

Scott Brunton's Estimated Salary Range

About Scott Brunton's Current Company

Clydesdale Bank

Frequently Asked Questions about Scott Brunton

What company does Scott Brunton work for?

Scott Brunton works for Clydesdale Bank


What is Scott Brunton's role at Clydesdale Bank?

Scott Brunton is Senior Manager, Customer Strategy & Planning, Customer Experience, Products & Marketing


What is Scott Brunton's personal email address?

Scott Brunton's personal email address is sc****[email protected]


What is Scott Brunton's business email address?

Scott Brunton's business email addresses are not available


What is Scott Brunton's Phone Number?

Scott Brunton's phone +44 ** **** *198


About Scott Brunton

📖 Summary

30 years of extensive Retail Banking experience and expertise in both frontline Branch Banking and Head Office Department roles including Sales & Service Support, Targeting and Incentives, Management Information production and delivery, Customer and Channel Analytics, Finance and Products & Marketing. I have held a number of strategically focused roles as well as being responsible for delivery of projects on an individual basis and through the leadership of a large team. I have a First Class BA (Hons) in Financial services and am a Member of the Chartered Institute of Bankers. Skills and experience; Leadership, Stakeholder Management, Customer Research, Market Intelligence, Customer Analytics, Data production and Management Information Systems delivery, Finance, Product and Marketing.Senior Manager, Customer Strategy & Planning, Customer Experience, Products & Marketing @ From March 2014 to Present (1 year 8 months) Glasgow, United KingdomHead of Analysis, Insight & Management Information (Interim RBS England&Wales and NatWest Scotland @ Responsible for the recruitment and stand up of the Customer Insight, Management Information and Analytics team to support the 316 RBS and NatWest Branches to be divested and which will become a new challenger bank on the UK high street branded Williams and Glyn's. Accountable for the deliverables across the Retail, Business & Corporate areas of the bank and to ensure data platforms and systems are migrated and the newly recruited team have the varied skilla and experience to provide seamless Analytical, Management Information and Customer Insight support at separation. From August 2013 to February 2014 (7 months) EdinburghConsumer & Market Intelligence @ Responsible for the delivery of actionable insights to senior stakeholders through primary customer research and market intelligence acting as the voice of the customer . Leadership of a team of nine researchers collaborating with internal subject matter experts and external research agencies, consultants and benchmarking compainies From June 2012 to August 2013 (1 year 3 months) Head of Retail Market Intelligence @ Responsible for providing the UK Retail Banking Executive with regular actionable intelligence through a thorough understanding of the competitor and market environment From July 2010 to May 2012 (1 year 11 months) Head of Customer & Channel Analysis @ Responsible for the delivery of analytical insight to direct business strategy across distribution channels Led a number of transformational projects supported by external consultants, validating and implementing strategic business ideas for organisation including Data Transformation and Branch strategy From January 2009 to June 2010 (1 year 6 months) Senior Manager, UK Retail Finance @ Delivered enhanced customer behavioural analysis to provide product acquisition, attrition and switching insights which led to improvements in product pricing and finance models From June 2007 to January 2009 (1 year 8 months) First Class BA (Hons) in Financial Services, Financial Services, First Class @ Napier University, Edinburgh From 2006 to 2008 Hawick High School From 1978 to 1983 Scott Brunton is skilled in: Retail Banking, Competitive Analysis, Market Research, Customer Analysis, Relationship Management, Information Management, Analysis, Stakeholder Management, Banking, Financial Services, Business Strategy, Leadership, Finance, Process Improvement, Analytics, Risk Management, Financial Risk, Credit Risk, Management, Strategy


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In a nutshell

Scott Brunton's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

1 year(s), 5 month(s)

Scott Brunton's Willingness to Change Jobs

Unlikely

Likely

Open to opportunity?

There's 89% chance that Scott Brunton is seeking for new opportunities

Scott Brunton's Achievements

First Class BA Hons in Financial Services

Issued by Napier University Edinburgh · July 2008

Member of the Chartered Institute of Bankers in Scotland

Issued by The Chartered Institute of Bankers in Scotland · June 1989

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