SUMMARY OF QUALIFICATIONS Proven Process Creator: Leader in establishing a Risk Management Data Team. Co-creator of the PIN Transaction Monitoring process – including a customized Risk Model. Leader in creating the Visa Compromised Card Loss Reporting process. Co-leader of an IT Problem Management department. Effective Information Manager: Lead the Collection, Mining and Distribution of data to assist in fraud identification and mitigation. Develop, implement and automate data-driven applications and processes. Leverage existing data to minimize risk and expenses as well as improve process performance and efficiency. Expert in computer technologies: Award-winning application developer. Cold Fusion/HTML programming, Access/VBA programming, Tableau, SQL query building, Dreamweaver, Flash, Fireworks, Visio, Word, Excel, PowerPoint, Publisher, iMovie, GarageBand, Final Cut Pro, etc. Demonstrated analytical and communications skills: Corporate-level presentations, project executive summaries, return on investment project analysis, research papers, process trainer, etc. Specialties: Database Development, Data Analysis, Process Creator, Application Developer, Instructional Design, Video Editing, Computer Technology

Fraud Data Manager, Vice President @ My responsibilities are to manage the team responsible for fraud data analysis and reporting, develop proactive ways to mitigate the risk of fraud to BB&T and offer my fraud/data consulting to other lines of business. Provide Fraud/Risk data support for: New Account, Deposit, Check, Debit Card, ACH, Wire, Online Banking Logins, Bill Pay, Claims, Charge-offs and General Ledger Losses My role involves the following activities: • Strategically evaluate fraud/risk data opportunities • Consulting with other departments on data analysis and reporting • Manage the development/support of database applications • Assist in the development of customized Risk Models for fraud monitoring • Work as technical liaison on projects (translator between IT and management) • Data modeling (locating and determining links between all data sources) • Data mining (querying various data sources for all relevant information) • Data analysis (determining the validity and credibility of the data) • Report generation (gather requirements, design, develop and implement on-line reports) • Other activities necessary (including the creation ofpresentations, strategic plans, return on investment calculations, etc.) From February 2008 to Present (7 years 11 months) Business Analyst III, Banking Officer @ NOTE: 3-time “Quarterly Olympian Award” winner & “Annual Olympian Award” winner. My responsibilities are to assist Liability Risk Management in fraud data analysis and reporting to develop proactive ways to mitigate the risk of fraud to BB&T. My role involves the following activities: • Data modeling (locating and determining links between all data sources) • Data mining (querying various data sources for all relevant information) • Data analysis (determining the validity and credibility of the data) • Report generation (gather requirements, design, develop and implement on-line reports) • Develop departmental database applications (including Fraud Claims, Visa Compromised Cards and PIN Transaction Monitoring) • Work as technical liaison on Centralized Claims software project • Other activities necessary (including the creation of presentations, procedure documentation, etc.) From February 2006 to February 2008 (2 years 1 month) IT Problem Management Analyst II, Banking Officer @ My responsibilities are to assist the Problem Manager to build the IT Problem Management department from the ground up. My role involves the following activities: • Creating real-time trending analysis for our daily status meeting • Data mining (querying various data sources for all relevant information) • Report generation (gather requirements, design, develop and implement on-line reports) • Consulting with other departments on data analysis and reporting • Facilitating training classes on process and procedures • Other activities necessary to building our department (including the creation ofpresentations, strategic plans, process and procedure documentation, etc.) From June 2000 to February 2006 (5 years 9 months) System Specialist @ NOTE: Won the “Circle of Excellence” award The goal of our team is to provide fully integrated MIS applications to our internal business customers that allow them to track production, associate activities, incentives, etc. We use any tools necessary to provide the optimum solution for our customers. My role involved in the following activities: • Initial customer requirements gathering • Selecting the appropriate tools to use to meet the customer's needs • Continued user group meetings to maintain accurate course and direction • Design application and prepare project timeline • Develop/Program application (working with additional parties if necessary) • Working with internal testing group to write and administer test plan • Creating application documentation and user help files • Working directly with the trainer to provide initial and follow-up training • Working with Service Delivery Group to deploy application From June 1999 to June 2000 (1 year 1 month) Technical Project Manager @ Through this role I had to interact with multiple vendors on a daily basis to coordinate efforts for various projects including: Document Tracking, Outsourcing, Disaster Recovery, Just-In-Time Postage, Inserter networking, etc. I also worked with the department management staff to design/develop multiple computer applications, which were used in productivity, quality assurance, postage and technician tracking efforts. From July 1998 to June 1999 (1 year) Department Coordinator @ I was responsible for establishing the Letters department process and procedures, including testing new jobs, scheduling production, and facilitating user group meetings and tours. I worked with vendors from Xerox, IBM and Pitney Bowes on a daily basis ensuring we maintained the best equipment and technology to meet our increasing business needs. I developed database applications to track productivity. From May 1996 to July 1998 (2 years 3 months)

Master of Arts in Intelligence Studies, Concentration on Criminal Intelligence @ American Military University From 2014 to 2017 Master's Degree (2 more classes needed), Instructional Technology @ East Carolina University From 2010 to 2013 Bachelor's Degree, Business Technology Education @ East Carolina University From 2005 to 2010 Commissioned Officer, Field Artillery @ US ARMY OFFICER CANDIDATE SCHOOL From 1992 to 1993 Enlisted Soldier, Field Artillery @ US ARMY Boot Camp and Advanced Training From 1991 to 1992 Scott Britner is skilled in: Application Development, Database Development, Data Analysis, Requirements Analysis, Visio, Software Development, Databases, SQL, Analysis, Software Project Management, Management, Retail Banking, Vendor Management