My strengths lie in relationship and team management. Having a small team of developers and testers who are expected to support all of the company's operational systems, I often have to rely on the assistance of staff who do not report to me and are not allocated to do so. This is something I have the ability to do naturally. I have the ability to query technical solutions with confidence, and offer alternative suggestions where I feel it's appropriate. A pragmatic, less technical solution to a problem can sometimes provide a higher quality and better value return. This allows expensive development resource to be used where it is really needed. Having multiple operational issues and change requests to deal with on a daily basis. I believe it's important to fully understand your business operations, company strategy and to maintain strong working relationships with key business representatives. These are essential to carry out effective prioritisation. Whilst I understand and adhere to control standards, I have the ability to apply pragmatism where appropriate. I thrive in a high pressured environment, juggling tasks and resources but still delivering to the highest standards whilst always making time for my team.

IT Care and Maintenance Manager @ From May 2009 to Present (6 years 8 months) Software Testing Supervisor @ From October 2004 to May 2009 (4 years 8 months) Beta Site Manager @ From December 2003 to October 2004 (11 months) Senior Software Tester @ From February 2003 to December 2003 (11 months) Software Tester @ From August 2000 to February 2003 (2 years 7 months) Implementation Analyst @ From November 1998 to August 2000 (1 year 10 months) New Business Administrator > Change Control Administrator @ From August 1993 to November 1998 (5 years 4 months)

St Anne's Catholic School From 1986 to 1993