Global Business Development Officer and Fortune 100 Strategic Client Relationship Officer. Successful track record in directing large complex business opportunities as well as client management activities. Track record of surpassing sales and financial targets, profitability objectives, growing existing client relationships, and creating a positive sales and growth culture. Collaborative and driven, with ability to drive corporate values,
Global Business Development Officer and Fortune 100 Strategic Client Relationship Officer. Successful track record in directing large complex business opportunities as well as client management activities. Track record of surpassing sales and financial targets, profitability objectives, growing existing client relationships, and creating a positive sales and growth culture. Collaborative and driven, with ability to drive corporate values, stimulate thought leadership and succeed within sales, business development and account management organizations.
Associate Vice President - Business Development/Transitions/CRM @ Avantha Business Solutions is a niche business process solution provider for global & domestic clients in diverse vertical and horizontal streams.
Customers expect their experience to be smooth and streamlined with products and services alike. But delivering that consistently and cost-efficiently, as per customer expectations, is incredibly difficult for companies in today’s cut-throat competitive global environment.
At Avantha we understand that and with Avantha's client relationship management solutions you can provide excellent, seamless customer experiences across channels while reducing operational costs. Our solutions focus on making it easy to do business with your company — reducing customer effort, increasing satisfaction, and taking costs out of your customer service operations.
Avantha's focus is on business process outsourcing services combined with its advanced technical & process expertise to deliver long term customer centric benefits. From March 2015 to Present (10 months) Gurgaon, IndiaAssociate Director - Business Development @ From October 2014 to February 2015 (5 months) Business Development Manager @ iEnergizer Limited is one of the leading and fastest growing ITES & a LSE (London Stock Exchange) listed company. iEnergizer helps its Partners acquire, support, retain, and grow their markets by providing complete life-cycle customer support services. From sales to customer care, technical support and back-office services, iEnergizer provides client-centric solutions to a partner base that includes a number of Fortune 500 companies operating within different industry verticals including: Healthcare Payers and Providers, Banking, Financial Services, Insurance, Gaming, Publishing and Legal.
Involved in collaboration & authentic strategic partnering in order to create viable long term revenue growth for both the Brand & the company.
Responsible for acquiring new clients and growing client relationships for iEnergizer. Activities involve relationship development; presentations and site tours; designing multi-faceted, customized global solutions; negotiating contracts and overseeing implementation of those solutions. Experience spans several industry verticals including travel and hospitality, e-commerce, automobiles, retail, technology, telecom and financial.
Managing complete Sales Cycle & identifying, qualifying and developing leads into working prospects. Responsible for filing Tender’s, RFI’s & RFP’s. Responsible for ERP Product and services sales in the region & formulating effective territory coverage plans for sales.
Mining opportunities and managing sales pipeline & achieving sales and collection targets for new business. Generating marketing ideas to support & grow sales & liaison with the delivery team to ensure the satisfaction of the customer. Communicating performance to management at all times and during sales reviews. Knowledge of competing solutions & extending support to sales in other regions & developing and managing partners worldwide. From February 2013 to September 2014 (1 year 8 months) Business Development Manager @ Vcare Corporation, one of the leading Business Process Outsourcing companies of the world has carved a niche for itself in the realm of ITES outsourcing business, capitalizing its vast experience of more than a decade.
Was involved in collaboration & authentic strategic partnering in order to create viable long term revenue growth for both the Brand & the company. From November 2011 to January 2013 (1 year 3 months) Manager - Operations @ iRUS Infotech (Pvt) Ltd is a global IT Services and Software Solutions provider.
The primary focus was to provide end-to-end business solutions to customers in a wide range of technologies and application domains.
Worked in all aspects of the IT lifecycle:
Software design, build, test and implementation
Product integration and customization
Resource supplementation From September 2006 to October 2011 (5 years 2 months) Hyderabad Area, IndiaOperations @ From September 2005 to August 2006 (1 year)
Business/Management & Accounting, Bachelor of Commerce (B.COM), A+ Distinction @ Symbiosis College of Arts & Commerce From 2002 to 2005 Sandeep Singh is skilled in: Service Delivery, BPO, Business Analysis, Outsourcing, Offshoring, Business Development, Business, Knowledge Management, Leadership, Marketing Research, IT Operations, Strategic Planning, Quality Center, VoIP, Web Services
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