Sr. IT Technical Support Analyst @ Providing day to day IT support and assisting with the development and deployment of new technology and software. Encompass system administrator. Writing and refining business rules, overseeing and manage integrations and ensure overall system functionality. From March 2013 to Present (2 years 6 months) avon, connecticutPresident and Founder @ Developed all Jam, Jelly and Salsa recipes. Marketed brand at local farmers market. From March 2013 to Present (2 years 6 months) Farmington, CTVice President @ Arbitrage Rebate Completing in-depth Arbitrage Rebate analysis for federal tax liability and compliance issues on tax-exempt municipal bonds. Work closely with various municipal governmental agencies to ensure timely filing and adherence to federal regulations. Prepare professional correspondence to clients and banks. Manage a book of business and ensure reports are prepared to meet deadlines. Mastery of DBC Financial Software. Refunding Verification Agent Services Helped to develop and expand Refunding Verification Agent Service for existing and potential clients. Provided clients with reports verifying escrow cashflows and sufficiency of receipts from securities to meet debt service requirements of the refunded bonds. Worked closely with various Financial Advisors, Underwriter's, Bond Counsels and Trust Banks to ensure all requirements were met. Marketing Prepared comprehensive proposals upon request for prospective clients. Provided outstanding customer service. Attended numerous national annual conferences to meet with current and prospective clients, perform presentations on industry topics and general marketing. Technology Maintained and serviced hardware and software for a network of numerous desktop computers, printers and servers. Managed network security appliance. Maintained Active Directory, DNS, DHCP and Exchange 2007. Setup and installation of new PC, including information backup and transfer to new system. Installation and administration of document management system, including creating custom templates for document OCR, indexed storage and retrieval. Provided troubleshooting of hardware and software issues. Managed phone systems. From December 1998 to February 2013 (14 years 3 months) Avon, CT

Network+ @ New Horizon Computer Learning Center From 2001 to 2002 A+ @ New Horizons Computer Learning Center From 2001 to 2002 Microsoft Certified Professional @ New Horizons Computer Learning Center From 2001 to 2002 William H. Hall High School From 1994 to 1998 Rochester Institute of Technology Samuel Lerner is skilled in: Microsoft Certified..., Investments, Financial Statement..., Equities, Information Technology, Portfolio Management, CompTIA Network+..., CompTIA A+ Certification, Financial Analysis, Financial Services, Valuation, Network Administration, Computers, Computer Repair, Bonds, Troubleshooting, Access, Loan Origination, Banking, Mortgage Banking, Mortgage Lending, Networking, Software Installation