BS, Advance Medical Technology @
Naval School of Health Science
Seasoned insurance claims expert applying those skills in the insurance sales profession. Logical and analytical approach to identifying and resolving situations with high potential for conflict. Organized and creative with solid approach to comprehensive information gathering. Insurance-trained investigator, superior questioning and analytical skills for risk and exposure identification, experienced in negotiations, able to develop trust and open
Seasoned insurance claims expert applying those skills in the insurance sales profession. Logical and analytical approach to identifying and resolving situations with high potential for conflict. Organized and creative with solid approach to comprehensive information gathering. Insurance-trained investigator, superior questioning and analytical skills for risk and exposure identification, experienced in negotiations, able to develop trust and open communication. Calm under pressure. Committed to applying insurance seasoned skills to sales.
President @ LiveWell Home Healthcare specializes in providing professional nursing care services, to all ages, in your home and in our advanced care facilities to help you transition home. From June 2015 to Present (6 months) President @ Commercial janitorial company providing customers and employees unsurpassed cleaning services through excellence. From January 2015 to Present (11 months) Greater Minneapolis-St. Paul AreaAccount Executive @ Licensed insurance agent in Life & Accident, Health, Property & Casualty
(Commercial and Personal Lines)
Evaluate insurance markets, provide exposure data and address underwriter queries, review proposals and negotiate for optimal language and pricing, evaluate insurance clauses in vendor -customer - partner contracts, participate in and lead risk management initiatives, service and establish long-term relationships with clients and introduce new insurance products while maintaining the performance of existing products. Gather details and knowledge of the business portfolio and products for servicing needs with appropriate products. From September 2012 to Present (3 years 3 months) Founder @ In 2012 Abundance Homecare, Inc. was founded for the purpose of providing the best quality care for individuals that require skilled nursing care, in the comfort of their own home.
The founder, Sampson Rolen, has a medically fragile child. Brandon has nursing care in his home 24/7. As any parent, Sampson looked for a home care agency for security that offered compassionate, reliable and professional care for Brandon.
On Sampson’s journey of looking for the perfect agency for Brandon, he met individuals whom had the combined expertise of managing a successful home care agency.
In a collective effort they joined Abundance Homecare, Inc. with the goal of providing The best care for “ONE PATIENT AT A TIME “ From September 2012 to June 2015 (2 years 10 months) Greater Minneapolis-St. Paul AreaManager, No Fault / Med Pay @ MANAGER OF NO FAULT AND MED PAY
Reported to the Director. Hired, supervised, and evaluated a 250-person team.
Ran vendor-selection process for medical branding, selecting Mitchell Medical
Produced cutting-edge online training university, 50-state initiative, quality control driven
CLAIMS MANAGER, Mendota Insurance (non-standard), owned by Travelers, 2005-2007
Reported to the President. Hired, supervised, and evaluated a 10-person team. Charged with developing customer communications, claims management and day-to-day operations, sales support, claims controls implementations. From 2005 to 2012 (7 years) Owner / CEO @ Film and Television Production: Dynamic, Creative Producer, with ability to envision the genesis of a creative idea and manage conceptual projects successfully from beginning to end. Resourceful and innovative, producing inspiring works with little resources and small budgets. High impact contributor with outstanding time management and interpersonal skills. From 2000 to 2012 (12 years) Team Leader @ TEAM LEADER, standard and non-standard Insurance carrier. 2000-2005
Reported to the State Manager. Hired, supervised, and evaluated a 5-person team. Charged with developing customer communications, medical claims handling, other economical loss controls and to exceed all benchmarks for performance.
Created a winning team exceeding all other at the branch by 15%.
Created presentations and taught on the topics of customer service, fraud investigations, and agent awareness. From 2000 to 2005 (5 years) HM2 (SS/FMF) @ Serve as an assistant in the prevention and treatment of diseases and injuries, and in the administration of medical departments. Administers first aid; assists with physical examinations and makes basic clinical assessments; provides nursing care to patients; administers medicine and collects specimens; assists in the transportation of the sick and injured; transcribes medical orders; writes admission nursing notes; admits, transfers, and discharges patients; maintains mechanical equipment on the ward. Submits routine medical reports; supervises personnel in performance of clinic or ward duties; maintains medical journals, logs, and health records; prepares, processes, controls, and transmits optical-scan documents; instructs medical and nonmedical personnel in general and emergency medical care and in self-administration of medications; performs elementary laboratory procedures, such as urinalysis, blood count, and preparation of smears. Performs supervisory duties in such areas as sick call, health care inspections, preventive medicine, and environmental inspections; differentiates normal and abnormal laboratory results; maintains health, dental, personnel, and accounting records; determines legal implications in routine and emergency medical care situations.
NEC 8506: Advanced Medical Laboratory Technician: Performs and supervises the performance of advanced laboratory procedures such as the autoanalyzers, recording spectrophotometers, blood gas analyzers, flame photometers (emission and absorption), osmometers, gas chromatographs, electrophoreses apparatus, sequential multiple analyzers, and other procedures, as required. Performs all phases of blood donor processing and blood banking procedures, clinical bacteriology, mycology, serology, immunohematology, hematology, parasitology, general, and clinical chemistry, toxicology and urinalysis. From July 1989 to January 2000 (10 years 7 months)
Bachelor of Science (BS), Physics and Mathematics @ University of Southern Maine From 1991 to 1994 BS, Advance Medical Technology @ Naval School of Health Science From 1989 to 1993 High School @ Red Wing High School From 1987 to 1989 Sampson Rolen is skilled in: Insurance, Property & Casualty Insurance, Leadership, Directing, Workers Compensation, Health Insurance, Liability, Home Health Agencies, Life & Health Insurance Licenses, CIC, Claim, Commercial Insurance, General Insurance, Casualty, Marketing
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