Systems engineer with background in diverse media and content platforms. Expertise with global enterprise architecture, automated cloud integration, infrastructure development, and 24x7x365 network operations.

Service Engineer @ From September 2015 to Present (4 months) Senior Linux Systems Administrator @ From September 2014 to September 2015 (1 year 1 month) Senior Systems Engineer @ Managed services systems engineer, primarily supporting AT&T's uverse.com platform. We have developed both VOD and live channel integrations with major content providers such as HBO, Showtime, Disney, Turner, FOX, Viacom, Univision, Starz, Hulu, and CBS. Content on uverse.com is further enriched by our massive data consolidation effort of numerous entertainment metadata databases provided by Rovi, FYI Television, QuickPlay, and Yahoo. Piksel's systems engineers are responsible for the overall operations and service delivery of some of the world’s biggest brands including AT&T, BSkyB, Channel4, and Disney. Our managed services teams build trusted relationships with groups internal to our clients as well as content providers and third party integrations required to deliver a platform that exceeds client expectations. We work with our development teams and project management to create best practices necessary for long-term roadmap development and major infrastructure deployments of OVP/OTT services to Tier 1 clients. We provide outstanding reliability and flexibility by delivering high-quality technical solutions and services driven by ITIL processes including crisis management & risk mitigation, SLA & escalation management, service transition (change/release/deployment control and evaluation), and asset & configuration management. My skill set on the uverse.com project: • Service integration, automation and one-touch deployment via scripting languages (Perl & Python) • Deploying, monitoring, debugging, and reporting on Java-based web applications deployed via Tomcat and JBoss in a RHEL environment • Triaging priority support issues in addition to delivering longer term project work alongside development and QA teams via scrum agile user stories • VMWare vSphere, Linux, Windows, NetApp administration • Amazon Web Services (EC2, EMR, S3) • DRM technologies including Microsoft PlayReady and Adobe Flash Access • Configuration management via Puppet From April 2011 to September 2014 (3 years 6 months) Greater San Diego AreaSystems Administrator @ Level 3 Sysadmin for CariNet's 24x7x365 network operations center which monitors over 5,000 servers spanning three data centers. Committed toward an innovative online presence by planning and deploying turnkey cloud hosting solutions for enterprise clients. Central to internal upgrades in CariNet’s redundant backbone infrastructure including Dell Compellent and Open-E iSCSI SAN storage solutions. Responsibilities: • Collaborate on plans to upgrade internal systems and network infrastructure. • Plan, build, configure, and manage platform architecture for enterprise clients. • Provide administration and troubleshooting support for any issues beyond junior technicians. • Coach junior engineers in industry standard protocols and administration, including web-server fundamentals, automation, command-line tasks, and security compliance (PCI/HIPAA). • Maintain internal wiki pages for training and reference. Accomplishments: • Collaborated in the migration of an entire datacenter of live servers from one building to another, including the set-up of a mirror network configuration of over 50 Cisco devices. • Received Parallels Certified Engineer certification at Parallels Summit 2011. • Deployed fault-tolerant, fail-over Microsoft Systems Center (VMM, HyperV) and VMWare vSphere clusters for enterprise clients. • Orchestrated road maps and upgrades of internal systems infrastructure and workstations within CariNet. • Assisted in the creation of an auditing process which located and inventoried deprecated hardware, reducing the campus energy consumption by 20%. From June 2010 to April 2011 (11 months) Greater San Diego AreaVideo Editor (internship) @ Video editor for the evening newscasts. Utilized EDIUS NLE and Bitcentral's Precis & Oasis workflow production system. Other duties included uploading and maintaining web data (WorldNow CMS), collaborating with producers in ENPS production software, operating studio cameras, and assisting Master Control and Chyron graphics operators under strict direction and deadlines. From January 2009 to May 2009 (5 months) Columbia, South Carolina AreaMusic Director @ Communicated closely with promoters, labels, and bands around the world. Reviewed and submitted albums to playlist rotation on a weekly basis while hosting a diverse, specialty radio show. Maintained the station’s automated broadcast software and playlist database. Reported weekly station charts to the College Music Journal. Collaboratively managed our 150-person DJ body with other staff to ensure the financial integrity of a non-profit radio station. From April 2006 to May 2009 (3 years 2 months) Columbia, South Carolina Area

BA, Media Arts @ University of South Carolina From 2005 to 2009 Ryan Kitchens is skilled in: Automation, Red Hat Linux, Perl, Nagios, Cloud Computing, VMware ESX, Python, Linux System Administration, Scrum, Enterprise Architecture, Automated Infrastructure, Continuous Delivery, Agile Methodologies, Agile Operations, Debian