I am an enthusiastic, hard working, and conscientious Credit Manager with 10 years Credit experience. I currently work at Worldpay, the largest Merchant Acquirer in Europe, and responsible for a team of 10 analysts whom collectively underwrite and monitor the SME customer portfolio of c250,000 customers. Since taking over sole control of the department in April 2013, I have driven through numerous changes in the Underwriting strategy and reduced head count in this area by 50% through process changes whilst constantly challenging and innovating our autoscore scorecards, improving our accept rate and keeping losses within target. Throughout my time at Worldpay I have been fortunate to capitalise on my retail sector knowledge whilst learning about the highly regulated, Gaming, Gambling and Merchant Aggregator sectors.
Prior to joining Worldpay, I gained my first experience in Credit Risk by joining Euler Hermes as a Graduate Trainee, before specialising in Construction and Metals underwriting and finally progressing to be part of the Special Risks Team where i monitored a portfolio of retail companies based in the UK and Ireland.
Credit Risk Manager, SME @ Following the opening of Worldpay's Manchester office in April 2013, I have been responsible for developing and managing a team of 10 Credit Analysts (initially the team was 14) all of which were new to Merchant Acquiring and the Worldpay Group.
The SME Credit team is responsible for the Small and Medium Enterprises which use Worldpay for their merchant acquiring. It is the largest credit portfolio within the group (250k+ customers) spanning the globe.
The team has 2 main workstreams; Underwriting new business and managing Credit Risk of the existing portfolio.
The Underwriting element, predominately services the WPUK SME Sales team with c800 applications per month, which are underwritten through a mixture of manual and automatic decision making. The auto-decisioning strategy owned by the team and supported by the Risk MI team, with any changes made using the latest MI and loss data available making this a flexible and effective method of keeping manual decision making to a minimum where possible.
Alongside changes made to the auto-decisioning, as team manager i am responsible for driving other efficiencies throughout the team within the bounds of meeting the company's risk appetite. This has led to a 50% reduction in underwriting resource required since November 2011.
The biggest change within the team since taking over sole control of the SME function is that of our in life monitoring where we have moved to exception only from an analyst portfolio approach. This change has been supported by the implementation of a transaction monitoring system which is currently rules based, moving to a artificial intelligence model in due course.
In order to implement this change i was responsible for developing a base set of rules which would form the basis for our exception monitoring. These rules, are continually tested for effectiveness, and have consistently produced a 20% adverse action rate. From April 2013 to Present (2 years 9 months) Manchester, United KingdomCredit Manager @ As a Credit Manager for Worldpay, I was responsible for a team of 8 analysts who underwrote all new business applications for in the SME arena. The role required me to guide and coach the team from remotely, with the team based in Gateshead whilst I based in London. Alongside the line management responsibilities I am required to participate in driving the department forward in order to meet the departmental goals. As you would expect from a private equity backed company, these targets are stretching yet rewarding once met and have led to a number of process and knowledge enhancements both for myself in terms of portfolio modelling but also my team in terms of looking at risk in a commercial and pragmatic way.
Prior to managing the Gateshead team I was part of the Gaming, Gambling and Merchant Aggregator team, with line and portfolio management within the Retail team. This role lead me to meeting a number of high profile customers, and asking difficult questions which ultimately lead to a number of unfavourable decisions being taken in order to protect the company from risk of loss. From November 2011 to April 2013 (1 year 6 months) London, United KingdomSenior Credit Analyst @ My first role at WorldPay required me to utilise the credit skills learnt at Euler Hermes, whilst getting to grips with the nuances of Merchant Acquiring risk
The department was in a relative state of flux having recently been divested from The Royal Bank of Scotland Group which required strong technical skills and an inquiring mind as the department previously utilised the information held by the wider banking group, rather than its own review work. As a result I became involved in some of the riskier of credit files and was chosen to review the more difficult and high risk new business applications From April 2011 to November 2011 (8 months) London, United KingdomSenior Credit Analyst @ I worked as a Senior Credit Analyst as part of Euler Hermes’ Special Risks Team following my promotion from Risk Underwriter. The team is responsible for the monitoring of the company’s more sensitive and risky exposures in line with the Allianz Group’s internal procedures. As part of the team, I am responsible for a portfolio of c30 risks covering various industries, with a bias towards retail. The role involves obtaining and analysing management and public information either from large public or private companies in order to comprise a report and presentation to the Risk Underwriting Committee, on which the company’s Management Team reside. In order to ensure the reports provide a comprehensive and balanced view meetings are conducted with a company’s director/s.
The role is to also provide help and guidance to Credit Analysts either on technical matters and/or imparting sector specific or accounting policy knowledge. From February 2010 to April 2011 (1 year 3 months) London, United KingdomRisk Underwriter @ I worked as a Risk Underwriter specialising in the Construction, Metals, Engineering, and Automotive sectors. The role was primarily to underwrite credit risk by having an in depth knowledge of the sectors and financial statements. Secondary to my role, was to manage a portfolio of clients and their level of risk in relation to premiums paid and loss ratios. The role required interacting with both policyholders and risks, in order to ensure that we were able to provide adequate insurance cover subject to the risk reward ratio. Alongside this role I was a member of the technical committee which was responsible for ensuring consistent underwriting and grading of the risk portfolio. From September 2006 to February 2010 (3 years 6 months) London, United KingdomGraduate Trainee @ The graduate training programme at Euler Hermes involved a 12 month rotation period covering each department in the company ranging from the back office functions of policy support and finance through to core activities of commercial sales and risk underwriting. Each placement varied in length from as short as one week through to 12, with the ultimate aim of joining a department and having a basic understanding of any job role. The scheme was a great opportunity to gain an understanding of the company’s activities and enable me to build a network of contacts I could build on and develop as my career progressed within the company. From September 2005 to September 2006 (1 year 1 month) London, United Kingdom
BA (Hons), Accounting and Information Systems @ Sheffield Hallam University From 2001 to 2005 Russell Green is skilled in: Credit Risk, Credit Analysis, Credit Insurance, Trade Credit, Credit Assessment, Financial Analysis, Financial Accounting, Financial Risk, Credit Scoring, Merchant Acquiring, Merchant Services, Underwriting, Insurance, Portfolio Management, Finance