A very dynamic and driven leader who manages a day-to-day operation at a large hub airport. Tampa international airport handles approximately 20million passengers a year with close to 500 scheduled commercial flight operations per day. The position is very demanding and requires a thorough understanding of laws, rules & regulations, with quick and precise decision making in a very intense environment. 19 years of experience in the aviation field inclusive of education, with 14 years of progression in the professional workforce starting with air carriers and then moving into the realm of Airport Operations. In 2007 Rupen Philloura was promoted to Assistant Director of Operations and works rotating shifts in the capacity of an Airport Duty Manager. This position allows him to act as a liaison between the Aviation Authority and TSA (Transportation Security Administration), Airlines, Concessionaries and other Tenants. Rupen Philloura has been trained in Airside and Landside Operations. On many occasions has been the Incident Commander for Emergency Situations. Has a very strong work ethic and leadership qualities to attain the goals set forth by the company and self. 2011- Nominated to the Employee Council Committee. The committee comprised of half a dozen high-energy motivated individuals who were tasked to come up with revenue generating ideas for the airport. The committee came up with about 80 ideas which were and are being implemented. 2012 – Promoted to the position of International Concourse Manager to enhance customer service.

Executive Consultant @ In my capacity as a consultant I've employed the skills and expertise I learned during my tenured career within the aviation industry. In the past few months I've helped my customers focus on their service offering and bring their products to market. I have also helped them with the following:- Operational readiness; Market evaluation; Passenger and Route; Logistics; Disaster Preparedness; Site selection; Product placement; Website Development; Social Media. Interim VP of Ops & Business Development for Rx Dispensing Solutions. Provided this medical, start-up company with processes, job descriptions, business model and game plan, lead generation for market growth. Launched the website and logo. Restructured the company mission. Hired on as VP of Operations for MeSpoke LLC; another start-up with focus on the fashion world. Integrating analytics and consumerism for big brands and large retailers. From May 2015 to Present (8 months) Tampa/St. Petersburg, Florida AreaPresident & Founder @ Social Aggregator From August 2014 to Present (1 year 5 months) Tampa/St. Petersburg, Florida AreaFounder & President @ A charitable foundation for providing gifts and making sweet memories for children. From November 2013 to Present (2 years 2 months) Tampa/St. Petersburg, Florida AreaAssistant Director of Operations @ Administers and enforces policies and procedures in order to maintain a current FAA airport operating certificate. Issue NOTAMS (notice to airmen) on airport status and disseminate system wide. To meet FAA compliance conducts visual Inspections of airport facilities, including runways, taxiways, ramps, apron areas, signage, airfield lighting, gate positions and AOA perimeter. Respond to and help manage any and all emergency situations, such as fuel spills, aircraft alerts, issues which threaten the security of the airport, customer/tenant complaints. Coordinate safety, security and (ARFF) aircraft rescue and fire-fighting efforts. Mitigate wildlife and ensure compliance with the FAA approved comprehensive wildlife management plan. Coordinate and manage any AOA maintenance, inclusive of painting, preventative maintenance for lights or pavement and or any emergency repair. Monitor terminal activities and of all airport facilities, including all 4 concourses, baggage belts, people moving devices, terminal buildings, roadway, garages and flight information displays. Coordinate per use gates and charter scheduling. Monitor the arrival of international traffic in the FIS (Federal Inspection Service). Inspect the area to make sure it is sterile and coordinate the operation along with Customs, Immigration, Airline and in-house personnel. Coordinate per use gate/hardstand parking activity for airlines or ad hoc charters. Creating spreadsheets with various data analysis on a daily and weekly basis to present to the Executive Committee. From April 2007 to April 2015 (8 years 1 month) Tampa/St. Petersburg, Florida AreaInternational Terminal Manager @ The main liaison between the airport and all other tenants, inclusive of airlines, immigration, customs, concessions, food & beverage, ground handlers and all other vendors. Responsible to create a cohesive environment for all stakeholders to get involved, stay involved, and create a serene atmosphere for the customer. Keeps the airport goals and vision on target with all tenants. Spearheads monthly stakeholders meetings to provide a conduit of information along with presentations. Enhance the ASQ (airport service quality) ratings. From October 2012 to March 2015 (2 years 6 months) Tampa/St. Petersburg, Florida AreaCo-Founder @ Founded company and logo. Wrote a business plan and developed the marketing plan along with demographic analysis. From May 2007 to January 2008 (9 months) Airport Operations Specialist @ A training position in the airport operations environment. Gained expertise by rotating through all departments of the Aviation Authority to better understand the role of the functions of each towards the operation of an airport. Assigned to the Properties & Contracts Department for an extended period of time. Acted at the DBE (Disadvantage Business Enterprise) Manager during an interim period. This position was responsible to screen and qualify companies to do business with the aviation authority. Created a market analysis for billboard advertising in the airport. After 2 years of internships through various departments started working in Airport Operations and applying the knowledge and contacts. From April 2001 to April 2007 (6 years 1 month) Tampa/St. Petersburg, Florida AreaCustomer Service Supervisor @ Providing passenger service and check-in for International Charter Airlines. In charge of flight close-outs for dispatcher and pilots. Responsible for flight turnaround time from inbound to outbound, and aircraft boarding. Awarded Employee of the month for June 2000. From August 1999 to October 2000 (1 year 3 months) Customer Service Representative @ Provided Ticketing and Reservation for domestic & international travel. Verification of documentation. Worked on SABRE (Semi-Automated Business Research Environment) systems for reservations. From April 1999 to November 1999 (8 months)

Bachelor of Science (B.Sc.), Business Administration, Management and Operations @ Embry-Riddle Aeronautical University From 1993 to 1999 Bishop Cotton School, India Rupen Philloura is skilled in: Airport Management, Emergency Management, Emergency Planning, Airports, Terminal Operations, Security Operations, Customer Service, Employee Training, Forecasting, Process Improvement, Standards Development, Compliance, Security, Airlines, Charter