Image of Robert Maclachlan

Robert Maclachlan

National Operations Director

Exploring new opportunities at Managing Director, Chief Operating Officer. Full time or Interim

Strathaven, Scotland, United Kingdom

Section title

Robert Maclachlan's Email Addresses & Phone Numbers

Robert Maclachlan's Work Experience

The Co-operative Funeralcare

National Operations Director

November 2015 to Present

Manchester, United Kingdom

Golden Charter Ltd

Managing Director Consumer Business

November 2013 to November 2015

Glasgow, United Kingdom

Allied Healthcare

Chief Operating Officer

October 2012 to August 2013

United Kingdom

Robert Maclachlan's Education

Claremont high school

Robert Maclachlan's Professional Skills Radar Chart

Based on our findings, Robert Maclachlan is ...

Gregarious
Visionary
Persuasive

What's on Robert Maclachlan's mind?

Based on our findings, Robert Maclachlan is ...

50% Left Brained
50% Right Brained

Robert Maclachlan's Estimated Salary Range

About Robert Maclachlan's Current Company

The Co-operative Funeralcare

Leading the Operations teams across the UK.

Frequently Asked Questions about Robert Maclachlan

What company does Robert Maclachlan work for?

Robert Maclachlan works for The Co-operative Funeralcare


What is Robert Maclachlan's role at The Co-operative Funeralcare?

Robert Maclachlan is National Operations Director


What is Robert Maclachlan's personal email address?

Robert Maclachlan's personal email address is ro****[email protected]


What is Robert Maclachlan's business email address?

Robert Maclachlan's business email address is r****[email protected]


What is Robert Maclachlan's Phone Number?

Robert Maclachlan's phone +44 ** **** *687


What industry does Robert Maclachlan work in?

Robert Maclachlan works in the Consumer Services industry.


Who are Robert Maclachlan's colleagues?

Robert Maclachlan's colleagues are Yvonne Foster, Eve Deasy, George Smith, Ian Dunnett, Lyla Penman, Chris Whitfield, Andy Phelps, Danny Slevin, Ahmad Murtadho, and Paul Bleasby


About Robert Maclachlan

📖 Summary

Multi site leadership specialist with enviable experience across a diverse range of businesses. Retail / Financial services / Retail Banking / Healthcare / Later life Planning Specialities Team & Commercial leadership, Sales & marketing, Business development, Business re- engineering , Organisational design & effectiveness, Multi site/scale leadership, Management analytics.National Operations Director @ Leading the Operations teams across the UK. From November 2015 to Present (2 months) Manchester, United KingdomManaging Director Consumer Business @ Managing marketing, conversion through both telephony centres and field based direct sales teams, leading the pre-paid funeral plan sales and legal services businesses for all direct consumer sales in the UK as well as leading the introduction of CRM and Digital capability. From November 2013 to November 2015 (2 years 1 month) Glasgow, United KingdomChief Operating Officer @ Leading the team across Allied healthcare operations made up of 16,000 carer workers making 40 million visits a year delivering care, enablement and clinical services, the largest provider of domiciliary care in the UK. Leading central, field, telephony and branch based operations teams, across the UK in Home-care, Healthcare, Complex care, across B2B B2G and B2C relationships. Leading a fundamental re-engineering of the business to integrate the two merged companies across all operations, engaging the team and delivering improved service to customers and patients. From October 2012 to August 2013 (11 months) United KingdomDirector North West UK @ Leading 285 Bank branch teams with 3000 people as well as specialist functions including Mortgages, Business and Premier banking across the North West of England, North Wales, Scotland and Northern Ireland. Making "community banking" relevant once again. From May 2008 to July 2012 (4 years 3 months) Director of Business Transformation @ Re-define the retail banking end to end delivery model focussed on customer journeys and management analytics for RBS / NatWest /Ulster bank. From February 2007 to February 2008 (1 year 1 month) Managing Director South East @ Leadership of 262 Bank branches and 2900 staff for 1.3m customers, development of the team, management of the operations and delivery of the sales plan. Bringing customer centric actions to life, introducing Saturday banking in London, simple ideas realised. From January 2005 to January 2007 (2 years 1 month) London, United KingdomSafeway plc- Retail, Trading and Marketing roles both Field based and Head office. @ Broad range of roles including; . Category manager in Trading leading primary protein buying teams a £700m pa business . Commercial manager reporting to the MD leading the tactical marketing program. . Retail operations director leading 7 area managers circa 9000 staff . Process re design role working with Mckinsey. . Store operations, chairmans achiever of the year, youngest store manager From January 1981 to January 2005 (24 years 1 month) London, United KingdomClaremont high school Robert Maclachlan is skilled in: Employee Engagement, Retail Banking, retail operations, multi site leadership, Commercial Management, Sales Management, Organizational Effectiveness, Leadership, Operations Management, Change Management, Management, Business Operations, Retail, Business Strategy, Strategy


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In a nutshell

Robert Maclachlan's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

4 year(s), 11 month(s)

Robert Maclachlan's Willingness to Change Jobs

Unlikely

Likely

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